4 ms·

I love Hetzner so much. I'm not affiliated I'm a really happy customer these guys just do everything right.

• ratg13 6mo ago
  As long as you never have to interact with them. If you run into issues they have caused themselves, you'll find yourself dealing with a unique mix of arrogance and incompetence.
  • drcongo 6mo ago
    I've been using Hetzner for ~20 years and every single support interaction I've ever had with them has been top tier. Never AI bots, always humans who are helpful, courteous and prompt. I can't think of a single company, let alone hosting company, whose customer service has been so consistently good.
    • Aeolun 6mo ago
      It certainly helps the service never does anything wonky that requires a support interaction in the first place.
  • debo_ 6mo ago
    Are you sure they're not just being German and you are misinterpreting what they are saying?