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I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI train

I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI training. All your Confluence pages, Jira tickets, etc. https://support.atlassian.com/security-and-access-policies/docs/data-contribution-settings/ https://support.atlassian.com/security-and-access-policies/d... describes how to disable this, but it also appears that the setting to disable this doesn't exist (it's not visible on any of our instances).

bradleyankrom 5mo ago
Here's another link: https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/ https://www.theregister.com/2026/04/18/atlassians_new_data_c...
- kevcampb 5mo ago
  Unfortunately that one has a subheading of "From August 17, the outfit will collect customer metadata by default unless you pay for the top tier" It's not just metadata, it's all "in-app data"
Nathanba 5mo ago
they sent out an email with this: https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf
- kevcampb 5mo ago
  "Your available data contribution settings will be available no later than May 19, 2026." So let me guess, they're hoping that we forget about this by then, so that they can scoop up our data? I can't think any other reason for it.
- parkersweb 5mo ago
  That email felt like the most weasel way of trying to sneak it past users - "data contribution", obfuscation, and the fact that they're not even making the opt out switch available quite yet...
kepano 5mo ago
This seems to be the official description of the changes: https://www.atlassian.com/trust/ai/data-contribution/faqs https://www.atlassian.com/trust/ai/data-contribution/faqs
tgv 5mo ago
https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/ https://www.theregister.com/2026/04/18/atlassians_new_data_c...
m4rtink 5mo ago
What about really sensitive stuff like if possibly private tickets that have all kinds of stuff like customer data, embargoed CVE fixes or even sensitive health related data, are they just cobble that all into a model so it can leak out to random people ?
- rdedev 5mo ago
  There is a bunch of manufacturing related investigation reports written up in jira tickets or confluence pages at the pharma company I work for.
- hulitu 5mo ago
  > are they just cobble that all into a model so it can leak out to random people ? Yes. Industrial espionage made easy.
carld 5mo ago
I also do not see the setting to opt out. I'm at Atlassian Administration > Security, and I do not see Data contribution. I've looked at other, multiple setting pages and I do not see it. So, is this an automatic opt-in without the ability to opt-out?
- somewhatgoated 5mo ago
  Opt out features will be introduced at a later time
  - duskdozer 5mo ago
    To give them enough time to collect and use the data first?
    - hulitu 5mo ago
      Their already have your data. In their cloud.
pryanbeng 5mo ago
They said the opt out features will be rolled out to the Admin portal in May. I got this info from an email they sent out >To give you control over this change, we're introducing new in‑app settings that allow you to manage in‑app data contribution. Initially, these settings will apply to data in Jira, Confluence, and Jira Service Management, including data in your Atlassian Platform apps (Rovo, Home, Teams, Projects, Assets, Goals, Analytics, and Administration). We'll notify you when settings become available for additional apps you own, so you can review them in Atlassian Administration. Between today and May 19, 2026, we'll gradually roll out these settings in Atlassian Administration. We'll send you another email on May 19th as a reminder, so you have time to review and make any adjustments before August 17, 2026.
- deleted 5mo ago
  [deleted]
itomato 5mo ago
Opt-out at the Org level. To get value out of Rovo, it needs detail. Your over-subscribed Jira power user/admin can't effectively make it happen. No guarantees Atlassian (Rovo itself) can make it happen either, but the patterns are going to develop and evolve closer and closer to the Agents that make the features. They have a peculiar definition of Metadata, however. It's a proprietary data product derived from user content. It's a bit shit they way they sell it as metadata. It's a derivation. It's a product of Content, so it's Content - privacy safeguards cannot begin to cover the variation. \"Metadata includes two data types referred to as content attributes and common patterns. Content attributes are statistical characteristics, numeric fields, and derivatives of your in-app data. Examples of content attributes may include the number of story points assigned to a Jira work item or the complexity of a Confluence page. Common patterns are phrases, keywords, and topics we extract from search queries and results, Rovo Chat (conversations, prompts, and responses), and custom configuration data that are frequently seen across many customers, while omitting rare data that may be unique to your organization. Examples of common patterns may include common words, phrases, or Rovo Chat prompt topics that are frequently used by customers, such as “vacation policy” or “recap team activity.”\"
MagicMoonlight 5mo ago
That's insane. Every single one of those things is highly sensitive and confidential information. How could you ever trust them after this? That information is priceless for shorting your company on the stock market. Not that they'd ever do that of course. Nobody with highly sensitive information about rival companies would ever do that.
freakynit 5mo ago
"In-app data covers user-generated content: page titles and bodies in Confluence, Jira issue titles, descriptions, comments, custom emoji names, custom status names, and workflow names" ... damn!!

bradleyankrom 5mo ago

Here's another link: https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/ https://www.theregister.com/2026/04/18/atlassians_new_data_c...

kevcampb 5mo ago
Unfortunately that one has a subheading of "From August 17, the outfit will collect customer metadata by default unless you pay for the top tier" It's not just metadata, it's all "in-app data"

Nathanba 5mo ago

they sent out an email with this: https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf

kevcampb 5mo ago
"Your available data contribution settings will be available no later than May 19, 2026." So let me guess, they're hoping that we forget about this by then, so that they can scoop up our data? I can't think any other reason for it.
parkersweb 5mo ago
That email felt like the most weasel way of trying to sneak it past users - "data contribution", obfuscation, and the fact that they're not even making the opt out switch available quite yet...

kepano 5mo ago

This seems to be the official description of the changes: https://www.atlassian.com/trust/ai/data-contribution/faqs https://www.atlassian.com/trust/ai/data-contribution/faqs

tgv 5mo ago

https://www.theregister.com/2026/04/18/atlassians_new_data_collection_policy/ https://www.theregister.com/2026/04/18/atlassians_new_data_c...

m4rtink 5mo ago

What about really sensitive stuff like if possibly private tickets that have all kinds of stuff like customer data, embargoed CVE fixes or even sensitive health related data, are they just cobble that all into a model so it can leak out to random people ?

rdedev 5mo ago
There is a bunch of manufacturing related investigation reports written up in jira tickets or confluence pages at the pharma company I work for.
hulitu 5mo ago
> are they just cobble that all into a model so it can leak out to random people ? Yes. Industrial espionage made easy.

carld 5mo ago

I also do not see the setting to opt out. I'm at Atlassian Administration > Security, and I do not see Data contribution. I've looked at other, multiple setting pages and I do not see it. So, is this an automatic opt-in without the ability to opt-out?

somewhatgoated 5mo ago
Opt out features will be introduced at a later time
- duskdozer 5mo ago
  To give them enough time to collect and use the data first?
  - hulitu 5mo ago
    Their already have your data. In their cloud.

pryanbeng 5mo ago

They said the opt out features will be rolled out to the Admin portal in May. I got this info from an email they sent out >To give you control over this change, we're introducing new in‑app settings that allow you to manage in‑app data contribution. Initially, these settings will apply to data in Jira, Confluence, and Jira Service Management, including data in your Atlassian Platform apps (Rovo, Home, Teams, Projects, Assets, Goals, Analytics, and Administration). We'll notify you when settings become available for additional apps you own, so you can review them in Atlassian Administration. Between today and May 19, 2026, we'll gradually roll out these settings in Atlassian Administration. We'll send you another email on May 19th as a reminder, so you have time to review and make any adjustments before August 17, 2026.

deleted 5mo ago
[deleted]

itomato 5mo ago

Opt-out at the Org level. To get value out of Rovo, it needs detail. Your over-subscribed Jira power user/admin can't effectively make it happen. No guarantees Atlassian (Rovo itself) can make it happen either, but the patterns are going to develop and evolve closer and closer to the Agents that make the features. They have a peculiar definition of Metadata, however. It's a proprietary data product derived from user content. It's a bit shit they way they sell it as metadata. It's a derivation. It's a product of Content, so it's Content - privacy safeguards cannot begin to cover the variation. \"Metadata includes two data types referred to as content attributes and common patterns. Content attributes are statistical characteristics, numeric fields, and derivatives of your in-app data. Examples of content attributes may include the number of story points assigned to a Jira work item or the complexity of a Confluence page. Common patterns are phrases, keywords, and topics we extract from search queries and results, Rovo Chat (conversations, prompts, and responses), and custom configuration data that are frequently seen across many customers, while omitting rare data that may be unique to your organization. Examples of common patterns may include common words, phrases, or Rovo Chat prompt topics that are frequently used by customers, such as “vacation policy” or “recap team activity.”\"

MagicMoonlight 5mo ago

That's insane. Every single one of those things is highly sensitive and confidential information. How could you ever trust them after this? That information is priceless for shorting your company on the stock market. Not that they'd ever do that of course. Nobody with highly sensitive information about rival companies would ever do that.

freakynit 5mo ago

"In-app data covers user-generated content: page titles and bodies in Confluence, Jira issue titles, descriptions, comments, custom emoji names, custom status names, and workflow names" ... damn!!