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> If you signed up with your Apple on the iOS Claude app, to access your account on the computer, you have to open the passwords app and copy your random email
by Wowfunhappy 7mo ago
> If you signed up with your Apple on the iOS Claude app, to access your account on the computer, you have to open the passwords app and copy your random email address and paste it into the Claude website login.
Isn't this basically Apple's fault? When you signed up, Apple provided a fake email address in leu of your real one. This is great for privacy but means the service has the wrong email.
I'm sure they didn't want to provide an Apple sign in option at all, but it's required by App Store rules.
- Razengan 7mo ago> I'm sure they didn't want to provide an Apple sign in option at all But they wanted to provide a Google Sign In? wth? > This is great for privacy but means the service has the wrong email. So harm the users to benefit the service? wtf? I don't want to give my real email or anything to random services, specially not one like Claude where they don't even let you remove your payment info.
- Wowfunhappy 7mo ago> I don't want to give my real email or anything to random services, specially not one like Claude where they don't even let you remove your payment info. The original complaint was: >> If you signed up with your Apple on the iOS Claude app, to access your account on the computer, you have to open the passwords app and copy your random email address and paste it into the Claude website login. Either you use your original email or you use a per-service email. Apple helps you do the latter, but this does come with UX tradeoffs. Using a per-service email, then complaining that the service does not have your real email, strikes me as misguided.
- Razengan 7mo ago> but this does come with UX tradeoffs. Only when a dumb service refuses to support Sign In with one pro-privacy provider but does for another anti-privacy one. Anyway I've voted by having a ChatGPT/Codex subscription for 1 year and only tried Claude for 1 month. Not missing anything.
- nerdjon 7mo agoThey could also just implement sign in with apple on their website, they have the ability to sign in with google so not supporting Apple is still a weird choice they are making. Apple should not have had to require developers to have options other than Google for authentication, but clearly some companies have to be dragged kicking and screaming. So clearly they support it, and there is no reason it should not work on the web also.
- j45 7mo agoA vendor doesn't have to bend for another. Always best to sign in with your own email address.
- nerdjon 7mo agoThere are a lot of websites that only support third party login, so that is not always an option. They don't have to bend for another, but they made a choice to put an app on iOS. They added support for apple signin, and then for some reason did not put it on their website. You can criticize Apple for requiring that all you want, but they clearly have support for it and are choosing to not put it on their website which is causing a worse user experience. IF apple did not support website loggin than sure, but they do. So the ability to fix this is on Anthropic (and many other websites). If you are already going to support third party login you should not limit it to only Google accounts and there is no reason to support Apple on iOS and not the web. Also for the record, Apple only requires sign in with apple if you already support third party authentication. So if you are already going to support that, giving the user more choice (and making it so we are all a bit less dependent on google) is a good thing.
- j45 7mo agoNo criticism from me towards apple or Anthropic. Both parties made their choice. Apple was late to the identity business and the other ships had already sailed. Third party logins are an extension and a massive risk to any website that doesn't include email hosting. We have see identity providers dissapear, and people may change their mind. Easiest way is to register you rown domain and use it with an identity provider of your choice and be able to move it anywhere. Otherwise we are a faceless citizen of a corporation that can handle access to our identity and everything attached to it without recourse or access to anyone.
- tstrimple 7mo agoNot really. It's the user's fault. Apple provides an option to hide your email, it's not required. It's an option that shows up when you're prompted to create an account.
- Wowfunhappy 7mo agoOh, I agree with this. My original thinking was that Apple makes it too easy for a general audience to hide their email without considering the implications (the service won't know your email). But of course there's a tension here, since you also want the option to be easy and accessible. The party I do not consider at fault in this case is Anthropic.
- IcyWindows 7mo agoBut Anthropic should test their app and login experiences from phones they ship to.