4 ms·

I switch from ThinkPad to Framework because they couldn't send me a replacement keyboard. They want me to send the keyboard back to get a refund but I never rec

by _ache_ 7mo ago

I switch from ThinkPad to Framework because they couldn't send me a replacement keyboard. They want me to send the keyboard back to get a refund but I never receive it so... I never did get a refund. Later, Framework send me a laptop in 1 week and later a replacement screen in less then a week. It's been 3 years ago now.

carefree-bob 7mo ago
What do you think of the build quality of your Framework? Have you had any issues over the last 3 years?
- kiddico 7mo ago
  I'm rocking a framework 13" intel 12th gen still and I love it. The only issue I had was being part of the few that got a batch of bad hinges. I didn't know there was a replacement program I could have used and just replaced them myself with the heavier hinge option. At this point I have every expansion port thing they offer and keep them in my bag. My laptop can have any I/O I want :) pretty cool.
  - SV_BubbleTime 7mo ago
    Hmm, framework 13 and Linux… loves nothing more than to drain while off. I’m getting really annoyed by that
    - klooney 7mo ago
      Are there non-Mac laptops that still support real sleep? I'm worried about replacing my beater XPS.
    - pixelmelt 7mo ago
      They have a support article on how to fix this!
    - jcul 7mo ago
      I get about 2, max 3 hours battery on my intel 12th gen framework 13. I generally have it always plugged in, but it's not great.
  - aitchnyu 7mo ago
    Hows hibernate on those machines? Never did in on an SSD/NVME.
    - kiddico 7mo ago
      On windows at least it does what it's supposed to do. I never hibernate on Linux so idk about that side of things.
- _ache_ 7mo ago
  On part with top ThinkPad, the experience is overall better (better Linux support, less noise, easier to hack, ...). The bad points: - The colored bezel is shit. - The way is open wasn't good for me and had to switch the hinges. Now I don't even think about it, but it was really bad before. - The 60W Power adapter doesn't last long and had to change it each year. Now I switch to the 180W. - The battery is ok but not exceptional The good points: - The screen is very good (don't remember which one I choose, but not the first one, nor the last, I remember only 3 options so ...). - The compute power is quite good, I'm impressed about that. - Easy to clean, open it with the screwdriver, a little "Compressed air" on it, a little "Eyeglass Cleaner", and it's basically new. - The support was very very good. I had a defective screen kit. The ask me for photos, twice (two opinions from different people). Then conclude, like I already did, that it was an internal problem (but they have to verify I'm not responsible for the defect, that is normal) and send me a display kit free of charge. I had to send back the old on, free of charge too.
0x38B 7mo ago
My sister just ordered a battery & some hinges for her Framework and they practically overnighted it to us here in Alaska. They included a colorful sheet of stickers, too - fun!

by _ache_ 7mo ago

carefree-bob 7mo ago

What do you think of the build quality of your Framework? Have you had any issues over the last 3 years?

kiddico 7mo ago
I'm rocking a framework 13" intel 12th gen still and I love it. The only issue I had was being part of the few that got a batch of bad hinges. I didn't know there was a replacement program I could have used and just replaced them myself with the heavier hinge option. At this point I have every expansion port thing they offer and keep them in my bag. My laptop can have any I/O I want :) pretty cool.
- SV_BubbleTime 7mo ago
  Hmm, framework 13 and Linux… loves nothing more than to drain while off. I’m getting really annoyed by that
  - klooney 7mo ago
    Are there non-Mac laptops that still support real sleep? I'm worried about replacing my beater XPS.
  - pixelmelt 7mo ago
    They have a support article on how to fix this!
  - jcul 7mo ago
    I get about 2, max 3 hours battery on my intel 12th gen framework 13. I generally have it always plugged in, but it's not great.
- aitchnyu 7mo ago
  Hows hibernate on those machines? Never did in on an SSD/NVME.
  - kiddico 7mo ago
    On windows at least it does what it's supposed to do. I never hibernate on Linux so idk about that side of things.
_ache_ 7mo ago
On part with top ThinkPad, the experience is overall better (better Linux support, less noise, easier to hack, ...). The bad points: - The colored bezel is shit. - The way is open wasn't good for me and had to switch the hinges. Now I don't even think about it, but it was really bad before. - The 60W Power adapter doesn't last long and had to change it each year. Now I switch to the 180W. - The battery is ok but not exceptional The good points: - The screen is very good (don't remember which one I choose, but not the first one, nor the last, I remember only 3 options so ...). - The compute power is quite good, I'm impressed about that. - Easy to clean, open it with the screwdriver, a little "Compressed air" on it, a little "Eyeglass Cleaner", and it's basically new. - The support was very very good. I had a defective screen kit. The ask me for photos, twice (two opinions from different people). Then conclude, like I already did, that it was an internal problem (but they have to verify I'm not responsible for the defect, that is normal) and send me a display kit free of charge. I had to send back the old on, free of charge too.

0x38B 7mo ago

My sister just ordered a battery & some hinges for her Framework and they practically overnighted it to us here in Alaska. They included a colorful sheet of stickers, too - fun!