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LOL I keep getting, “ Oops, an error occurred! Too many failed attempts. Try again”… my login codes are mysteriously not working when trying to delete my OpenAI
by abbadadda 7mo ago
LOL I keep getting, “
Oops, an error occurred!
Too many failed attempts.
Try again”… my login codes are mysteriously not working when trying to delete my OpenAI/ChatGPT account.
- itsyonas 7mo agoWhen I type in 'DELETE', the button just stays disabled for me. When I tried to make the request through their 'Privacy' portal, I receive a mysterious 'Session expired' error message, and now I've been locked out with the message 'Too many failed attempts'...
- ayhanfuat 7mo agoDid you type in your email? It seems already filled in because it shows you your email address as the placeholder text but you need to fill in.
- itsyonas 7mo agoOops, my mistake. That worked. - Thanks.
- abbadadda 7mo agoProbably, on the backend: “Server Error 500: Users deleting OpenAI Accounts too fast. Try again later.”
- 0Ggr3g 7mo agoMake sure you enter both DELETE and your email above. It took me a minute to see this.
- duskdozer 7mo agoPour one out for the dev who got called on saturday morning to break the account deletion process
- yididya436 7mo agoCan i gat hack's
- qup 7mo agoIf he breaks it for a day or two half the deletions won't happen. That said, I doubt there's very many.
- abbadadda 7mo agoThe lament I think is more that this is a kind of "dark pattern" that's not really regulated. IMO it should be as easy to delete an account as it is to sign up. To my mind, this is very similar to subscribing/unsubscribing which IIRC is regulated now. The overall point I'm making is that it is "gross" when companies do stuff like this and yet there's zero accountability. Or when it comes to reliability of account deletion tech companies put up their hands and say "whoops technology is hard."
- duskdozer 7mo agoThey tried! https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring https://www.ftc.gov/news-events/news/press-releases/2024/10/... https://www.consumerfinancemonitor.com/2025/07/23/eighth-circuit-voids-ftc-click-to-cancel-rule/ https://www.consumerfinancemonitor.com/2025/07/23/eighth-cir...
- abbadadda 7mo agoFailed logging in again to delete my OpenAI/ChatGPT account with, “ An unexpected error occurred while creating your session.”
- abbadadda 7mo agoSame thing on Safari as on Firefox 45 minutes later… I’ll have to try from the laptop when I’m home.
- deleted 7mo ago[deleted]
- gizzlon 7mo agoyeah, does not work for me either. Whatever I put in the DELETE input field, the button is still inactive, Edit: Had to "submit a request". So glad they let me request my account and data deleted, really grateful /s
- malwrar 7mo agoIt claims that I can’t end my subscription because I signed up on another platform. How odd, once money is involved suddenly our AGI contender can’t implement basic features. Or I’m a fool somehow.
- UqWBcuFx6NV4r 7mo agoIf you signed up via e.g. iOS then OpenAI literally is not allowed to manage your subscription. They do not have the capability to do so.
- fragmede 7mo agoIs that other platform Apple?
- IAmGraydon 7mo agoYeah they intentionally broke it. So on Monday morning, instead of just deleting my account, I will be terminating all of the accounts in our company and moving them all to Anthropic. Keep it up, Sam!