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More humans. Seriously. Keep more humans in the loop. Everything else does and will fail. Humans add resilience to systems; demand and complexity reduce resilie
by sonofhans 9mo ago
More humans. Seriously. Keep more humans in the loop. Everything else does and will fail. Humans add resilience to systems; demand and complexity reduce resilience.
You’re describing the infrastructure of a large system — it’s a custom-built machine designed to serve a custom purpose. There are no examples in the world of things like that working without a lot of human intervention.
This is compounded, as you say, by increasing demands placed on the system: “Now it must react to AIs committing code,” or “Our customer base is growing but your Ops budget is decreasing.” This means the system needs more humans, not fewer.
- reactordev 9mo agoThis is not what he asked. Adding more humans seems like an immediate fix but systems of systems exist without humans. Observability, automation, infrastructure as code, audits, all these things compliment the “wtf happened?” scenario and all of these are systems. Not humans. The SRE needs signal from noise.