I think visa processing has had serious issues for quite a while: https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/global-visa-wai

I think visa processing has had serious issues for quite a while: https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/global-visa-wait-times.html https://travel.state.gov/content/travel/en/us-visas/visa-inf... This could just be an attempt to frame (what is in effect) a serious customer support failure as a deliberate policy decision.