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I don't think the customer should be required to implement their own redundancy on top of the services they subscribe to.

• 14 11mo ago
  I don’t think so either in the sense we are seeing in this case. As in there should be some legal protections like sure Apple can choose to close his accounts but should allow him a reasonable amount of time to export his data. But one should in best practice always have their own redundancies as too many times we have seen companies lose data for various reasons.
  • amelius 11mo ago
    Yes, therefore it is better to stick with services that have open protocols, so you can rely on FOSS tools to handle redundancy for you.
    • swat535 11mo ago
      Using FOSS solutions and setting redundancy is not going to work for average users. I think you’re missing the point here, which is we need regulations to protect consumers against big tech.
      • amelius 11mo ago
        Sure, but until then FOSS solutions are the way to go. Of course this is not for average people, but neither is making backups.
      • bigyabai 11mo ago
        Regulations that will do what? I think the parent is correct to call out the entrenchment of first-party services as an issue.