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+1, this strategy is often called a "concierge" MVP. You deliver the service you claim, but behind the scenes everything is actually incredible manual. Once you
by pinkmuffinere 1y ago
+1, this strategy is often called a "concierge" MVP. You deliver the service you claim, but behind the scenes everything is actually incredible manual. Once you proved people like the service, you then go make the process less manual. Zappos and Amazon are both famous for doing this.
- collingreen 1y agoAnd as long as you much a buck or two then who cares if you lie a little to the customers about what is actually happening!
- pinkmuffinere 1y agocustomers pay for the service, not the method-by-which-the-service-is-provided. If they explicitly sold it as a service without a human in the loop, then I think that's bad. If they just sold transcription..... then this is transcription.
- collingreen 1y agoI agree!