I don't know the details of this particular case but generally most guests who reserved their stay using a credit card wouldn't have actually paid anything yet.

I don't know the details of this particular case but generally most guests who reserved their stay using a credit card wouldn't have actually paid anything yet. There is no insurance claim if they're not out any money. Most likely the appointed bankruptcy administrators will charge the evicted guests for the nights that they actually stayed in the hotels and cancel the rest of their reservations. The guests are legally obligated to pay for services already rendered, even if the customer service was terrible.