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Traveling seems to be essential, but having the App Store, iPhone, or Android definitely are not. What happens if your phone is stolen, broken, discharged? Fin

Traveling seems to be essential, but having the App Store, iPhone, or Android definitely are not. What happens if your phone is stolen, broken, discharged? Finally, I fly several times a month with different companies, does that mean I should have a circus of apps on my phone? I hope someone will regulate this matter.

nashashmi 1y ago
Typically other companies have used emails and websites to download passes. Maybe the same can happen here.
- reconnecting 1y ago
  It's clearly explained in Ryanair's press release that this is not the case and the application is mandatory.
philipwhiuk 1y ago
> What happens if your phone is stolen, broken, discharged? Pay Ryanair 50 bucks for a printed boarding pass at the counter.
- reconnecting 1y ago
  Thanks, but I'm fine with printing my own boarding pass at home for free. From my perspective, even a paid toilet (1) would be a better offering than this. 1. https://abcnews.go.com/Travel/Green/paying-pee-airlines-critics-call-ryanairs-fee-inhumane/story?id=10355139 https://abcnews.go.com/Travel/Green/paying-pee-airlines-crit...
ryandrake 1y ago
More broadly, we need regulation where companies cannot make "ownership of the newest smartphone" a requirement to do business with them. I'm lucky to be in the USA where we still haven't smartphone-ized everything yet, but every year I see it creeping in. Every year, a new bank requires a smartphone to create a passkey or whatever. Every year, a restaurant I like moves over to QR code menus. Every year, a doctor decides to move over to smartphone-based payments only. And of course, all of the crappy app developers insist that 1. I use a very recent phone and 2. I run the latest OS, or I'm shut out. I have no problem with enabling smartphone-based payments and passes for people who like them, but companies should not be allowed to block out (or charge extra to) others who prefer not to tether themselves to a phone.
- reconnecting 1y ago
  Here in some European countries, like France, having a smartphone out in a restaurant is a sign of bad etiquette. It's not crucial, but from some people's perspective it might seem out of place. However, some restaurants tried QR code menus due to COVID-19, but most of them have since stopped using them. I fully agree that having the latest version of a phone/OS should not be treated as a requirement for access to services, especially essential ones.
- fauigerzigerk 1y ago
  >More broadly, we need regulation where companies cannot make "ownership of the newest smartphone" a requirement to do business with them. I'm not keen on mobile apps in general, but I don't see a need for regulation here. Companies want customers. It's not in their interest to needlessly harass people with pointless technology requirements that drive people to competitors. No company has ever required "the newest smartphone" for everyday tasks. I don't support a general right to refuse adoption of any and all new technologies. What I do support is a mandate to use open technologies wherever possible for infrastructure that no one can reasonably avoid. What we can't allow is that people who lose some oligopolist account can no longer live a normal life.
  - reconnecting 1y ago
    >Companies want customers. Indeed, and that's why perhaps some internal marketing analytics show that people with installed apps often buy tickets from the same airline company. Then, we discover how airline companies decide to push their mobile phone application adoption through mandatory tickets. Such decisions are always about sales, and never about security or customer care.
    - fauigerzigerk 1y ago
      You're probably right. I just think it's not worth piling the equivalent of technical debt on our legal system just to curb small annoyances. Budget airlines are an incredibly rich source of small annoyances.
  - 1y ago
blamazon 1y ago
Use a different airline, the free market will take care of the rest!
- lrvick 1y ago
  Not always a choice unless you want to spend the night at an airport and miss the thing you are flying in for.
- rixed 1y ago
  Or use a different phone than apple's or google's, one that protect your privacy against airline companies stealing and resselling your data. The free market will... hem...
- kjkjadksj 1y ago
  And pay more than what you’d pay for ryanairs extortionate ticket printing service
- hexbin010 1y ago
  Haha all of them end up getting dragged down to Ryanair's level Almost all short haul airlines in Europe more-or-less resemble the Ryanair model now
afavour 1y ago
Traveling by plane, and specifically by budget airline, isn't essential. I'm not in favor of Ryanair's move here but it's also a free market, they can add restrictions and the market will react to it.
- reconnecting 1y ago
  I'm fine with restrictions if they are reasonable/justified. I don't have an app store and I'm not planning to use one, and it's unclear to me why I'm unable to download and print a ticket when they can do the same for €50. From a personal computer there are zero requirements, I don't need to have a special OS, or application, or anything. On the mobile application side, I must have one of two authorized app stores, an account there, and perhaps a specific OS version. This is something that I find unfair in this business practice.
- hexbin010 1y ago
  What do we do if/when all other airlines copy Ryanair (again)?
kyriakos 1y ago
If a government offers official apps for those platforms and banks allow you to use some services for free via app but charge a fee if you show up in person I think airlines can get away with it too
jimbokun 1y ago
You can check in online before leaving for the airport in that case.
hollowturtle 1y ago
Do the checkin online and add the boarding pass to your ios/android wallet, as simple as that. Just did the last weekend with ryanair. Btw the faq specify that as long as you do the checkin online, if you lose your device or it dies a boarding pass will be printed for you for free
zzo38computer 1y ago
> What happens if your phone is stolen, broken, discharged? Another comment says that if any of those apply (or if you do not have a (compatible) smart phone) then you can still receive a boarding pass at the airport, although it seems that you will still need check-in online.

nashashmi 1y ago

Typically other companies have used emails and websites to download passes. Maybe the same can happen here.

reconnecting 1y ago
It's clearly explained in Ryanair's press release that this is not the case and the application is mandatory.

philipwhiuk 1y ago

> What happens if your phone is stolen, broken, discharged? Pay Ryanair 50 bucks for a printed boarding pass at the counter.

reconnecting 1y ago
Thanks, but I'm fine with printing my own boarding pass at home for free. From my perspective, even a paid toilet (1) would be a better offering than this. 1. https://abcnews.go.com/Travel/Green/paying-pee-airlines-critics-call-ryanairs-fee-inhumane/story?id=10355139 https://abcnews.go.com/Travel/Green/paying-pee-airlines-crit...

ryandrake 1y ago

More broadly, we need regulation where companies cannot make "ownership of the newest smartphone" a requirement to do business with them. I'm lucky to be in the USA where we still haven't smartphone-ized everything yet, but every year I see it creeping in. Every year, a new bank requires a smartphone to create a passkey or whatever. Every year, a restaurant I like moves over to QR code menus. Every year, a doctor decides to move over to smartphone-based payments only. And of course, all of the crappy app developers insist that 1. I use a very recent phone and 2. I run the latest OS, or I'm shut out. I have no problem with enabling smartphone-based payments and passes for people who like them, but companies should not be allowed to block out (or charge extra to) others who prefer not to tether themselves to a phone.

reconnecting 1y ago
Here in some European countries, like France, having a smartphone out in a restaurant is a sign of bad etiquette. It's not crucial, but from some people's perspective it might seem out of place. However, some restaurants tried QR code menus due to COVID-19, but most of them have since stopped using them. I fully agree that having the latest version of a phone/OS should not be treated as a requirement for access to services, especially essential ones.
fauigerzigerk 1y ago
>More broadly, we need regulation where companies cannot make "ownership of the newest smartphone" a requirement to do business with them. I'm not keen on mobile apps in general, but I don't see a need for regulation here. Companies want customers. It's not in their interest to needlessly harass people with pointless technology requirements that drive people to competitors. No company has ever required "the newest smartphone" for everyday tasks. I don't support a general right to refuse adoption of any and all new technologies. What I do support is a mandate to use open technologies wherever possible for infrastructure that no one can reasonably avoid. What we can't allow is that people who lose some oligopolist account can no longer live a normal life.
- reconnecting 1y ago
  >Companies want customers. Indeed, and that's why perhaps some internal marketing analytics show that people with installed apps often buy tickets from the same airline company. Then, we discover how airline companies decide to push their mobile phone application adoption through mandatory tickets. Such decisions are always about sales, and never about security or customer care.
  - fauigerzigerk 1y ago
    You're probably right. I just think it's not worth piling the equivalent of technical debt on our legal system just to curb small annoyances. Budget airlines are an incredibly rich source of small annoyances.
- 1y ago

blamazon 1y ago

Use a different airline, the free market will take care of the rest!

lrvick 1y ago
Not always a choice unless you want to spend the night at an airport and miss the thing you are flying in for.
rixed 1y ago
Or use a different phone than apple's or google's, one that protect your privacy against airline companies stealing and resselling your data. The free market will... hem...
kjkjadksj 1y ago
And pay more than what you’d pay for ryanairs extortionate ticket printing service
hexbin010 1y ago
Haha all of them end up getting dragged down to Ryanair's level Almost all short haul airlines in Europe more-or-less resemble the Ryanair model now

afavour 1y ago

Traveling by plane, and specifically by budget airline, isn't essential. I'm not in favor of Ryanair's move here but it's also a free market, they can add restrictions and the market will react to it.

reconnecting 1y ago
I'm fine with restrictions if they are reasonable/justified. I don't have an app store and I'm not planning to use one, and it's unclear to me why I'm unable to download and print a ticket when they can do the same for €50. From a personal computer there are zero requirements, I don't need to have a special OS, or application, or anything. On the mobile application side, I must have one of two authorized app stores, an account there, and perhaps a specific OS version. This is something that I find unfair in this business practice.
hexbin010 1y ago
What do we do if/when all other airlines copy Ryanair (again)?

kyriakos 1y ago

If a government offers official apps for those platforms and banks allow you to use some services for free via app but charge a fee if you show up in person I think airlines can get away with it too

jimbokun 1y ago

You can check in online before leaving for the airport in that case.

hollowturtle 1y ago

Do the checkin online and add the boarding pass to your ios/android wallet, as simple as that. Just did the last weekend with ryanair. Btw the faq specify that as long as you do the checkin online, if you lose your device or it dies a boarding pass will be printed for you for free

zzo38computer 1y ago

> What happens if your phone is stolen, broken, discharged? Another comment says that if any of those apply (or if you do not have a (compatible) smart phone) then you can still receive a boarding pass at the airport, although it seems that you will still need check-in online.