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A good user experience does its best to avoid tough beans. That's kind of UX 101.
by crazygringo 1y ago
A good user experience does its best to avoid tough beans. That's kind of UX 101.
- dspillett 1y agoIn the case of security procedures, I'd argue that there is some room for tough beans. Reducing security to cater for carelessness seems like a really bad compromise to me, one that I see far too often.
- deleted 1y ago[deleted]
- tsimionescu 1y agoThis is an absurd position, and potentially illegal - for paid services. You have a business relationship between the company and a person. Whether that person remembers the password or not is immaterial to whether they have the legal right to anything they purchased in the app.
- Hizonner 1y agoHaving your account taken over is also a bad user experience.