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Oyster works in 99% of these scenarios. We use it in London for: Buses - Single Tap / Single Fare Tube, Light Rail, Tram, High Speed Rail - Tap in and Out Thi
by kevinprince 14y ago
Oyster works in 99% of these scenarios. We use it in London for:
Buses - Single Tap / Single Fare
Tube, Light Rail, Tram, High Speed Rail - Tap in and Out
This is either PAYG with fare calculated by zones traveled in or travel cards per zone. Personally I have a zone 2-3 travel card and PAYG credit which gets used when I travel into other zones at a discount.
User education is key as same as Caltrain some stations no not have ticket gates but usually swipe points by entrances.
Its all down to educating users.
- timr 14y agoOyster has the same problems as Caltrain, they just ignore it by making buses "single tap", and not bothering with pro rata charges. Caltrain has made the business decision to model fares like those of the London tube system, but without the access control to automatically enforce the zones.
- kirillzubovsky 14y agoUser education is NOT the key. As a user I just want a train to get me from A to B, without a hassle. User education only works in complex systems, think nuclear power plant; that's because without education you could potentially blow up the whole planet. Now, when it comes to trains, there has to be 0 education. Things need to function intuitively, even to someone who's never been aboard a train.
- kevinprince 14y agoI live at a station without automated barriers. If I don't tap in or tap out I get charged the maximum fare automatically. This is a good enough reason to tap correctly.