As an Airbnb host I can just as quickly tell you stories of exploitative guests who are chronic abusers of the system, attempting to get refunds by threatening

As an Airbnb host I can just as quickly tell you stories of exploitative guests who are chronic abusers of the system, attempting to get refunds by threatening narratives like this that they know have the potential to get sympathy and traction with Airbnb or on social media. In almost all of these cases it ends up being one persons' word vs. another. An accusation is far from proof, but hosts most often stand to lose.