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Here's somewhat of a counter example. At work our llm project can schedule you time off. Workday already has a dedicated UI for this, so text interface can't be

Here's somewhat of a counter example. At work our llm project can schedule you time off. Workday already has a dedicated UI for this, so text interface can't be better right? Well it's a very popular feature, people use it all the time. In my opinion it's not better than a dedicated UI, but for some people it's good enough and more convenient (our site loads much faster than workday, they are likely already using it throughout their day, etc.)

jwpapi 1y ago
Ahh great point thank you very much this makes a lot of sense. I see my mistake now. I evaluate based on how it could be useful for me. As a heavy computer user, familiar with shortcuts and user interfaces, interacting with UX works very good. But for a lot of users text will be more natural and easier. I might be able to get the flight I want easiest with Skyscanner, but other users might not be and will come to a better result with texts. It’s the same as I prefer documentations over Youtube tutorials, but it’s different on different stages.