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> Often, the objectors feel as though it's the responsibility of the other side (usually the leadership) to afford them with some sort of power of their own. r
by rtpg 1y ago
> Often, the objectors feel as though it's the responsibility of the other side (usually the leadership) to afford them with some sort of power of their own.
reading this story, it sounds like leadership was also just bad. The toilet story is just odd!
> Keen to thwart any further opportunistic toilet-users, Scarlett had a new policy. Staff were to personally escort anyone who asked to use the toilet to ensure they didn’t steal any stock or snoop around the staff area.
Like this just is weird, right?
A lot of these stories (and stories like what happened with DHH and basecamp a couple years back) seem to have an important crux: leadership who might be lacking certain management abilities. These fights end up getting framed as "about politics" but "management making me babysit people who go to the toilet" feels just like more basic of an issue.
To me a more competent manager would just say "toilet's not for customers" and be done with it.
- harvey9 1y agoI think if you serve dine in food you are legally required to have a customer toilet.
- john01dav 1y agoIn this case I've had success explaining the problem to people, stating my proposed solution that they won't like, and asking if they have a better idea. If they have a better idea, then the problem is solved. If not, then they've thought of it from my perspective and it is shifted from me imposing something unpleasant to there being something unpleasant that none of us know how to get rid of.
- rtpg 1y agoIt's a bookshop right? Maybe I missed a detail. Granted, you're right that the situation on the ground has texture that I am not aware about, as a person who did not know about this place existing 36 hours ago.
- tolerance 1y agoYes. The leadership was also just (as) bad. But combine incompetent leadership with impetuous personnel and I’m sure some other lame issue would’ve been set to fester for the dissolution of this bookshop. And I’m not one to try to inject politics into every issue but it’s a good place to start and it sure has a way of being evoked by the parties under question one way or another.