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My bank app asks me to review it every time, and only when, I deposit money. It’s so transparent in its attempted manipulation: you just got some money and are
by thoroughburro 1y ago
My bank app asks me to review it every time, and only when, I deposit money. It’s so transparent in its attempted manipulation: you just got some money and are likely to be in a better mood than other times you’re using the app!
Literally every deposit. Eventually, I’ll leave a 1-star nastygram review for treating me like an idiot. (It won’t matter and nothing will change.)
- mwigdahl 1y agoIt could also be that they really care that the experience of _sending_ them money is frictionless, but they don't care so much about other actions (such as withdrawals...)
- thoroughburro 1y agoIt could be, but having worked on big mobile apps before, I find that very generous interpretation to be much less likely than my interpretation.
- latexr 1y ago> Eventually, I’ll leave a 1-star nastygram review for treating me like an idiot. (It won’t matter and nothing will change.) If enough people give it 1 star with the same complaint, it might. After all, like you said they’re trying to manipulate you to a specific behaviour but if it has the opposite effect it’s in their best interest to reverse it.