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As others have alluded, there are unknown third parties who must call you (and you would want their call). For example, the hospital: something has happened wit
by teeray 1y ago
As others have alluded, there are unknown third parties who must call you (and you would want their call). For example, the hospital: something has happened with a loved one. We can probably solve this problem with certification. Show me your medical license (or hospital scale equivalent) and you get to make unsolicited calls. Then we allow people to select certified unsolicited calls by category: medical, financial, civic, etc.
- nutjob2 1y agoEven in this case, I'd rather get a text message. A mere call doesn't provide any context and is not informative. Maybe your loved one showed up in their ER or maybe it's a billing issue. The text message should explain the nature of the call and which number to call in reply.
- brendoelfrendo 1y agoI agree that a text can help provide context, and I definitely prefer it for non-emergency communications, but sometimes people want to go straight to synchronous communication so they can discuss urgent details without delay. > The text message should explain the nature of the call and which number to call in reply. You lost me here. If I get an unsolicited text message claiming to be a doctor who needs to speak to me urgently about a loved one's medical emergency, I'm not calling back via any number other than the hospital's front desk or switchboard. Invoking an emergency and asking you to call an unverified phone number is scamming 101.
- nkrisc 1y ago> The text message should explain the nature of the call and which number to call in reply. That’s basically how most SMS scams work.
- nutjob2 1y agoAre phone calls less scammy?
- nkrisc 1y agoIt seems strange to me that the solution would be “mimic SMS scams”.
- nutjob2 1y agoEverything can be a scam, the solution isn't make everything painful for honest people, or cancel entire classes of actions due to scammers. Again, I ask if somehow SMS is inherently worse for phone calls for scams.
- everforward 1y agoI think there are HIPAA issues there. You can't just SMS a random number medical information, it ends up being something like "$HOSPITAL has a message for you, log in at $RANDOM_EHR or call us back at $NUMBER".
- deleted 1y ago[deleted]
- scarface_74 1y agoHow is that practically any different than a voice mail with an automatic transcription that you can see real time and after the call?