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As someone who always checks both Uber and Lyft, and always keeps both apps open during the ride so the loser knows I went with the cheaper alternative[0], I'm
by yodon 1y ago
As someone who always checks both Uber and Lyft, and always keeps both apps open during the ride so the loser knows I went with the cheaper alternative[0], I'm guessing I won't be flying Delta anymore.
[0]no proof, but presumably one or both of their analytics teams have figured out this signal, given its prevalence in the population
- nradov 1y agoFor better or worse I think Delta will be happy to lose you as a customer. They are not a low-cost carrier, and their current business strategy is focused on charging higher fares for slightly better service than the competitors. As far as they're concerned, price-sensitive consumers who are looking for the cheapest fare can go fly on Frontier or whatever.
- buyucu 1y agoI travel around the world a lot, and Delta was by far one of the the worst airlines I have ever taken. I doubt they 'charge extra for slightly better service'.
- nradov 1y agoDelta's strategy might fail but that's what they're trying to do. Delta is mainly competing against American and United, and to a lesser extent against Southwest. Whether Delta is worse than Singapore Airlines or Emirates or something doesn't really matter.
- buyucu 1y agoit is true that airlines in the US are generally a bit trashy.