That assumes that the customer actually wants the problem solved, as opposed to doing the bare minimum to be able to say 'we tried' to the regulators. And that

That assumes that the customer actually wants the problem solved, as opposed to doing the bare minimum to be able to say 'we tried' to the regulators. And that works doubly well if the regulators also just want to do the bare minimum so they can say 'we tried' to the politicians, press, and segment of the public that thinks this is a good idea.