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Just today I used the AI service on the amazon product page to get more information about a specific product, basically RAG on the reviews. So maybe your analy
by baxtr 1y ago
Just today I used the AI service on the amazon product page to get more information about a specific product, basically RAG on the reviews.
So maybe your analysis is outdated?
- justinrubek 1y agoThe amazon store chatbot is mongst the worst implementations I've seen. The old UI which displayed the customer questions and allowed searching them was infinitely better.
- geoka9 1y agoFWIW, the old UI (which I agree is better) is still available. Once the "AI search" is done, there's a dropdown you can click and it will show all the reviews that include the word you searched.
- janalsncm 1y agoI think you two are talking about different things: the product review summary and the chatbot.
- BenFranklin100 1y agoAre you seriously suggesting the crappy AI bot on Amazon product pages is evidence of an ‘AI’ revolution? The thing sucks. If I’m ready to spend money on a product, it’s worth my time to do a traditional keyword search and quickly scroll through the search returns to get the contextualized information, rather then hoping an LLM will get it right.
- benhurmarcel 1y agoAn Amazon AI chatbot is also the only way to request a refund after you haven't received your packet.