5 ms·

Uber has done that to me. You pick a class but what you get seems unrelated. I need more space for luggage and such and ... some "mid-sized" SUV picks me up

by duxup 1y ago

Uber has done that to me. You pick a class but what you get seems unrelated. I need more space for luggage and such and ... some "mid-sized" SUV picks me up that has about as much space a regular sedan anyway ... often the same type of vehicle that picked me up the previous day as a regular vehicle.

jghn 1y ago
I believe they bin vehicles by available seating and not by things like luggage.
- Jubijub 1y ago
  +1 So you may get say a 7 seater where the seats are folded in the trunk, so you can carry 7 people XOR 5 people + light suitcases There is no option to say “send me a mini van”
  - duxup 1y ago
    Agreed. I want van.
  - kaonwarb 1y ago
    There is a newer option that is closer to that - "Uber XXL." (https://www.uber.com/newsroom/airport-travel/ https://www.uber.com/newsroom/airport-travel/)
  - Dylan16807 1y ago
    ...XOR? So it can carry the 2 extra people, it can carry some luggage, it can't carry both, and it can't carry neither?
    - dgoldstein0 1y ago
      ^ Pedant detected
      - Dylan16807 1y ago
        I suppose, but I only responded because they went out of their way to say xor, and put it in all caps too.
        TheDong 1y ago
        XOR in common programmer speech is ambiguously used to mean XOR or NAND, so I think their use of XOR was casually correct, while not technically correct. While NAND is technically correct, it's just not commonly used as a grammatical conjunction.
        bee_rider 1y ago
        It is? I thought it was just used for, like, a couple jokes that you get from “intro to digital logic” class. The joke is funnier if it is correct, I think.
        freedomben 1y ago
        This may be among common programmers who don't deal with any bit twiddling or low-level stuff, but having worked on embedded and also on network stack stuff, it is certainly not the case there. Using the wrong term there will at best confuse your colleagues, at worst result in a logic error in the code, and a potentially nasty one at that depending on how common the low-low case is.
  - seb1204 1y ago
    Book a maxi-cab or a dedicated airport transfer service.
pureagave 1y ago
I paid extra and scheduled an Uber with a child seat. After waiting 30 minutes, when the car showed up, there was no car seat so the driver canceled right away and drove off. Lesson learned.
- booi 1y ago
  It's also impossible to book an Uber with 2 child seats so, i guess i'm effed then.
  - liveoneggs 1y ago
    search "mifold grab and go booster" on amazon
    - freddie_mercury 1y ago
      Uber operates in 71 countries. That booster seat is available in 1 country. So it solves 1.4% of the problem. Also that's a booster seat, not a child care seat, so can't be used if your kids are under 4.
      - ribosometronome 1y ago
        Assuming 71 countries of equal Uber using population.
        Dylan16807 1y ago
        And assuming that even if you want it you'd be too lazy to cross ship.
      - deleted 1y ago
        [deleted]
    - chgs 1y ago
      That does not look like a legal child seat
calmbonsai 1y ago
Same here. To alter-quote The Simpsons, "My eyes! The classes do nothing!" Shortly after pandemic, I noticed "corridor fees" on vastly different routes which, mysteriously, bumped-up the price by the same percentage across each route--but only after the ride had completed. The price I was quoted was not remotely close to the price I was charged. I did the customer service messaging thing. The first time, they removed it. The second and third time, they declined to remove it. I now "decline" riding Uber unless there's no other option.
- johnfn 1y ago
  As much as I love to hate on Uber and Lyft, tacked on fees like this are often due to state / federal government, and the rideshare service hands are tied. Uber tags on a very long list of random fees when I Uber out of SFO, but when I investigated them, they were all random taxes from the city / state. If they want to jack up the prices they can just increase them - they don't need to add random fees.
  - deepsun 1y ago
    SFO is not really municipal. It's a private commercial property. If we don't like we can choose a competitor /s
  - literalAardvark 1y ago
    The main problem here is that the stated and billed sums were much different. Sure the state and Uber can add whatever fee they like. But not after I accept the ride.
  - nottorp 1y ago
    Not knowing what you'll pay for something until the moment you actually pay is considered normal only in the US. Where I am, Uber shows a price, I pay that price. Whatever fees are included is not my problem.
  - calmbonsai 1y ago
    My core concern was the amount charged differed greatly than the amount quoted by not by any intra-route traffic or temporary circumstance, and it was the same percentage across all three rides. This also occurred in 3 different parts of the U.S. during the same few months. Additionally, these municipal fees are fixed so if that were the case, Uber would know about them in advance, be label them as such, and/or fold them into the quoted price.
taneq 1y ago
Uber seems wilfully deceptive in so many ways. The initial listing of rides including details of vehicles and prices, which looks like an actual offer, but the app then goes off to try and find something similar. Try being a shop, selling someone an item and then going out back to rummage around and see if you actually have anything like what you sold. And then the 'fixed price' you agreed on gets arbitrarily changed on half the trips if traffic gets worse or the driver takes a different route. If I book a trip from the airport, the airport's charge for rideshare lane usage isn't an "unanticipated expense". It's just skeezy.

by duxup 1y ago

jghn 1y ago

I believe they bin vehicles by available seating and not by things like luggage.

Jubijub 1y ago
+1 So you may get say a 7 seater where the seats are folded in the trunk, so you can carry 7 people XOR 5 people + light suitcases There is no option to say “send me a mini van”
- duxup 1y ago
  Agreed. I want van.
- kaonwarb 1y ago
  There is a newer option that is closer to that - "Uber XXL." (https://www.uber.com/newsroom/airport-travel/ https://www.uber.com/newsroom/airport-travel/)
- Dylan16807 1y ago
  ...XOR? So it can carry the 2 extra people, it can carry some luggage, it can't carry both, and it can't carry neither?
  - dgoldstein0 1y ago
    ^ Pedant detected
    - Dylan16807 1y ago
      I suppose, but I only responded because they went out of their way to say xor, and put it in all caps too.
      - TheDong 1y ago
        XOR in common programmer speech is ambiguously used to mean XOR or NAND, so I think their use of XOR was casually correct, while not technically correct. While NAND is technically correct, it's just not commonly used as a grammatical conjunction.
        bee_rider 1y ago
        It is? I thought it was just used for, like, a couple jokes that you get from “intro to digital logic” class. The joke is funnier if it is correct, I think.
        freedomben 1y ago
        This may be among common programmers who don't deal with any bit twiddling or low-level stuff, but having worked on embedded and also on network stack stuff, it is certainly not the case there. Using the wrong term there will at best confuse your colleagues, at worst result in a logic error in the code, and a potentially nasty one at that depending on how common the low-low case is.
- seb1204 1y ago
  Book a maxi-cab or a dedicated airport transfer service.

pureagave 1y ago

I paid extra and scheduled an Uber with a child seat. After waiting 30 minutes, when the car showed up, there was no car seat so the driver canceled right away and drove off. Lesson learned.

booi 1y ago
It's also impossible to book an Uber with 2 child seats so, i guess i'm effed then.
- liveoneggs 1y ago
  search "mifold grab and go booster" on amazon
  - freddie_mercury 1y ago
    Uber operates in 71 countries. That booster seat is available in 1 country. So it solves 1.4% of the problem. Also that's a booster seat, not a child care seat, so can't be used if your kids are under 4.
    - ribosometronome 1y ago
      Assuming 71 countries of equal Uber using population.
      - Dylan16807 1y ago
        And assuming that even if you want it you'd be too lazy to cross ship.
    - deleted 1y ago
      [deleted]
  - chgs 1y ago
    That does not look like a legal child seat

calmbonsai 1y ago

Same here. To alter-quote The Simpsons, "My eyes! The classes do nothing!" Shortly after pandemic, I noticed "corridor fees" on vastly different routes which, mysteriously, bumped-up the price by the same percentage across each route--but only after the ride had completed. The price I was quoted was not remotely close to the price I was charged. I did the customer service messaging thing. The first time, they removed it. The second and third time, they declined to remove it. I now "decline" riding Uber unless there's no other option.

johnfn 1y ago
As much as I love to hate on Uber and Lyft, tacked on fees like this are often due to state / federal government, and the rideshare service hands are tied. Uber tags on a very long list of random fees when I Uber out of SFO, but when I investigated them, they were all random taxes from the city / state. If they want to jack up the prices they can just increase them - they don't need to add random fees.
- deepsun 1y ago
  SFO is not really municipal. It's a private commercial property. If we don't like we can choose a competitor /s
- literalAardvark 1y ago
  The main problem here is that the stated and billed sums were much different. Sure the state and Uber can add whatever fee they like. But not after I accept the ride.
- nottorp 1y ago
  Not knowing what you'll pay for something until the moment you actually pay is considered normal only in the US. Where I am, Uber shows a price, I pay that price. Whatever fees are included is not my problem.
- calmbonsai 1y ago
  My core concern was the amount charged differed greatly than the amount quoted by not by any intra-route traffic or temporary circumstance, and it was the same percentage across all three rides. This also occurred in 3 different parts of the U.S. during the same few months. Additionally, these municipal fees are fixed so if that were the case, Uber would know about them in advance, be label them as such, and/or fold them into the quoted price.

taneq 1y ago

Uber seems wilfully deceptive in so many ways. The initial listing of rides including details of vehicles and prices, which looks like an actual offer, but the app then goes off to try and find something similar. Try being a shop, selling someone an item and then going out back to rummage around and see if you actually have anything like what you sold. And then the 'fixed price' you agreed on gets arbitrarily changed on half the trips if traffic gets worse or the driver takes a different route. If I book a trip from the airport, the airport's charge for rideshare lane usage isn't an "unanticipated expense". It's just skeezy.