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IMO data should be radioactive for companies, especially if it approaches PII. Companies should be forced into thinking deeply about every single bit of data th
by sensanaty 1y ago
IMO data should be radioactive for companies, especially if it approaches PII. Companies should be forced into thinking deeply about every single bit of data they collect from people, and they should be terrified of receiving data and be chomping at the bit to get rid of it ASAP.
To intercept the usual argument of "But my business can't exist without all this data!", to that I say "Good!". If your business can't exist without tracking every single iota of your customer's existence, then it truly shouldn't. I couldn't tell you the amount of times I've had to fight back against implementing yet another tracking tool at work, just to collect data that I know for a fact no one will look at after the first few weeks of the tool being there. The amount of times I've heard some stupid shit like "Well we don't need this data yet, but what if we need to have their mother's maiden name at some point in the future?!" is depressing, and I'm glad that we're starting to have legal channels to push back against such idiocy.
- JumpCrisscross 1y ago> data should be radioactive for companies, especially if it approaches PII Cute theory. Fails in practice. Especially with LLMs on the horizon, this would be tantamount to unilateral nuclear disarmament. (Practically, it fails in that we haven't quantified the cost of breaches commensurate with what those of us who are security minded estimate it to be.) I have advocated for privacy issues for a short while. "Data is radioactive" is the "defund the police" of our movement.
- unicamelkje 1y agoI don't see any parallels with unilateral nuclear disarmament and making exploiting user data unviable >we haven't quantified the cost of breaches commensurate with what those of us who are security minded estimate it to be We don't estimate GDPR violations as the true materialized damages either, we put a heavy % of yearly income per offense, large enough to deter it.
- JumpCrisscross 1y ago> We don't estimate GDPR violations as the true materialized damages either, we put a heavy % of yearly income per offense, large enough to deter it Not remotely analogous to turning data into a liability. Particularly when the EU laws seem almost explicitly written to allow for offloading such risks to America and China.
- unicamelkje 1y agoIt's not analoguous, it _IS_ turning data into a liability. It's just more closed in scope than today's topic. > Particularly when the EU laws seem almost explicitly written to allow for offloading such risks to America and China. I don't know what you refer to with this specifically
- deleted 1y ago[deleted]
- JumpCrisscross 1y ago> I don't know what you refer to with this specifically GDPR is a gating function. If you can afford the specific set of qualified lawyers (up to a ridiculous, plutocratic limit the likes of e.g. Google breach), you can legally offload the risks to an offshore server. If you're a tiny competitor, you should be beaten up by funded complaints.
- ginko 1y ago>If you can afford the specific set of qualified lawyers (up to a ridiculous, plutocratic limit the likes of e.g. Google breach), you can legally offload the risks to an offshore server. You can't. GDPR also applies to processing EU residents' PII outside of the EU.
- sensanaty 1y agoAs the other commenter that replied to you said, any data on EU citizens is subject to GDPR and has to be respected. Of course, enforcing that outside of EU borders is a different issue and one I don't think anyone expects to be feasible, but if you're operating within EU borders and have the data of EU citizens, you must comply with GDPR. There's a reason more and more companies are opening up EU-hosted databases.
- amarcheschi 1y agoDon't agree entirely, at least in italy you can tell chatgpt to not use your chats to train other models. Well, it's still going to be using memory if you tell it something, but whatever info you give theoretically should remain there and not be used afterwards
- Sammi 1y agoYou made a claim but didn't backed it with an argument. How is banning corporate hoarding of user data similar to nuclear disarmament?
- JumpCrisscross 1y ago> How is banning corporate hoarding of user data similar to nuclear disarmament? Nukes have clear downsides, ones one doesn't need a protractor or regression to prove. Our estimates of the costs of data breaches remain statistical.
- Sammi 1y agoI read two more claims and but I can't parse out what your arguments for these new claims are. I just don't have enough to go by to even evaluate your original claim that nukes and data hoarding are similar. So I'm reduced to asking again: How is banning corporate hoarding of user data similar to nuclear disarmament?
- kasey_junk 1y agoThe argument is it’s infeasible. If user data in models is valuable corporations will move to legal regimes where it is allowed. Their models will get better and out compete the models made in regimes that do not allow it. Governments (probably rightly) view ai technology as strategic so will build legal regimes that improve ai. This means that they will have power over the ones that don’t. The last 50 years have shown pretty clearly that nuclear disarmament was a strategic mistake for regimes that did it so they won’t make the same mistake with ai.
- Sammi 1y ago> If user data in models is valuable corporations will move to legal regimes where it is allowed. So lets take a concrete example. Let's imagine Facebook moves out of the EU in order to skirt EU law. How do they now operate in the EU? How do they make any money from the EU users? If the EU has neighbors who have nukes, then that is a threat to the EU, and the EU needs their own nukes for deterrence. This far I follow. If the EU has neighbors who have lax data privacy laws, then that is their problem - it's not a problem in the EU because they can be barred from running businesses in the EU. Can they store the data from EU users who visit their online services? Sure. But they will have to offer free services to entice EU users to visit, because they can be blocked from running business in the EU. I don't see the business model for keeping this up.
- sensanaty 1y ago> Especially with LLMs on the horizon, this would be tantamount to unilateral nuclear disarmament. We should also be hoping for unilateral nuclear disarmament (I get your point on the infeasability though), but I don't see the parallels here. LLMs don't need personal data to work (I'd even imagine such data to be better off left out of the training data anyways, caveat for celebrities), and regardless of everything else whether the AI hypesters are to be believed about how world-changing AI/LLMs will be remains to be seen. Also, as the OP article suggests, we can and are doing something about it. Things aren't perfect yet, but GDPR itself has already made huge waves and have made things better. From how I interpret this ruling, the dark pattern cookie banners are being scrutinized and are being put under the knife, so there's some hope that things will soon improve on that front. > I have advocated for privacy issues for a short while. "Data is radioactive" is the "defund the police" of our movement. Except we can already see a shift in the masses and their opinions here. People are becoming cognizant of the sheer amount of data all these tech companies harvest on them. I am consistently getting more and more of my non-technical-in-any-capacity friends asking me how to safeguard their data better, so I'm quite hopeful we're going to get there. All we need is to actually fucking hurt the FAANGs and their ilk. Cut the head off the snake and all that, if we actually hurt Meta as we should've a million times by now, then all the smaller players will automatically fall in line for fear of a similar world of hurt.
- falcor84 1y agoWhat do you mean? Why do LLMs need user data to operate? On a side note, I also don't understand your comparison to "defund the police" - were there any places that fully applied it and demonstrated that it "fails in practice".
- JumpCrisscross 1y ago> Why do LLMs need user data to operate? Training data? > I also don't understand your comparison to "defund the police" - were there any places that fully applied it and demonstrated that it "fails in practice" It's a famous example where a minority overreacting in a presentable way set the entire movement back.
- lurking_swe 1y agoon that note, shouldn’t we ask people to CONSENT to having their data trained on? And when i say consent i mean asking them directly, not hidden in some terms of service. That’s just slimy…like a used car salesman lol. Why is it okay for companies to just vacuum up all user data without 90% of users knowing it’s happening ? Or shall the “stealing” of knowledge and creative works without consent continue?
- jeroenhd 1y agoLLMs need too much data to ethically source their data sets. That's why they rely on aggressive scraping, user-provided prompts, and of course straight-up piracy to fill their datasets. Outcry made Adobe and other such companies put (opt-out) user controls for gathering training data, but writers, especially writers on the internet, are usually ignored. I've seen even the angriest "AI is stealing my art if you use Dall-E you're a bad person" people use ChatGPT, because they don't seem to consider writing to be art or expression as much as they do their own works. Textual data just doesn't seem to be valued, and as a result data scrapers often don't care about annoyances such as "ethics" or "consent" when it comes to gathering training data.
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- StopDisinfo910 1y agoI think the current situation is actually quite good. GDPR was well thought out. You need to be clear about what you collect, get clear consent (and all the courts decisions on that are actually going in the direction that it really needs to be clear and specific) and give people the ability to have their own data modified. Plus, enforcement makes a lot of sense. Companies get a lot of warning before things escalte and fines are proportional to companies results so it hurts but is not a death sentence unless they repeatedly offend.
- Sammi 1y ago"The wheels of justice turn slowly, but grind exceedingly fine"
- Semaphor 1y ago> Companies get a lot of warning before things escalte Yeah, we once got contacted by our local DPA about some issues. Mailed us a list of issues they had with our site. I set up a call with them for some clarification, and they were happy to go into detail. Then they just said to mail them when it’s done, or they’ll just re-check after some months. They are interested in actually changing things, not in fees.
- PeterStuer 1y ago"GDPR was well thought out" And then we lobbied in "legitimate interest".
- troupo 1y ago> And then we lobbied in "legitimate interest". There's a charitable way to view it: there are a lot of human endeavours. You can spend a few centuries trying to classify all of them and put them in to law, or you allow "legitimate interests".
- PeterStuer 1y agoI would be more charitable if this was not the exploit used to make you hunt for 30 or more switches 2 levels deep in a consent dialog to avoid being tracked forever across the entire internet if you ever misclick one on any site visit.
- phh 1y ago> IMO data should be radioactive for companies, especially if it approaches PII It's pretty much the idea of GDPR. The wording of the GPDR is "You should make your systems private by design", which they explain as "Store PII only you really have no choice" In this case, the legal ruling means that even if they somehow fix their consent, they have to remove all the data they currently have! Also all their clients need to remove all the data. Having to tell your customers they have to remove all their data ought to completely kill their business. That being said, it will likely not happen: It's not the first time they lose a ruling and I'm pretty sure no-one removed any data, despite being required to...
- spwa4 1y agoI hate that people don't look up the details on laws. GPDR says that all governments are the ones judging whether the GDPR is violated (meaning not the courts), for example the https://ico.org.uk/ https://ico.org.uk/ and they even formalized an exception process. You cannot sue a company for GPDR violation, you can report it to a government department that may or may not decide to action your report, that's it. GDPR only allows for the government to intervene directly in the private sector. Needless to say, all governments have used the exception process to carve out blanket wide-ranging exceptions for themselves, for state owned or partially state owned enterprises (police, government departments, police, justice, banks, insurance, hospitals, doctors, incumbent telco's, ... exactly the people where GDPR protection would be critically important) that seem to grow in scope over time. For example the tax offices in the EU now have exceptions that allows them to mandate companies store PII as part of their regulations (meaning without an actual law). And, in any case, if anyone violates your rights, there's nothing you can do with the GDPR. Try to get a hospital to empty your patient record and tell me how it goes (I wanted to do that after the hospital charged the insurance for an -embarassing- assessment they didn't actually do (it allowed them to charge a lot because it involves staying a few days at the hospital, I was in there about 2 hours). So I wanted it cleared of my medical record, which is one of the core things the GDPR allows for, it's given as an example in the law! Nope. Not allowed, and the government doesn't pick up the report)
- aucisson_masque 1y agoYou have an issue with customer behavior so you set up tracking to understand it. Keep it running for a few days, then check on but the tracking doesn't output meaningful data that you can exploit to solve your issue. At this point, you search for alternative tracking but do you disable the old one ? What's the benefit ? Either it's free or cost very little, none of your customer know they are being tracked and in the eventuality it may become useful later on you keep it. Repeat a few times and you end up with bloated website that tracks where you were, are and will be. What you're watching, cursor position, scrolling, how long you spent watching that image or these one, have access to every technical details about your device because it's required for fingerprinting, all while no one actually is exploiting the data. It's junk yet you collect it because it's free. If there was a meaningful reason to limit the number of tracking, like the law and fear of getting sued, then it would be a different story.
- ninalanyon 1y ago> Either it's free or cost very little, Whatever it costs it reduces your profit margin so why would you keep it live?
- rgavuliak 1y agoThere's also studies on load times impacting conversion rates (which mostly matters at scale i.e. Amazon). At the same time - quantifying this is not straightforward and companies mostly ignore committing resources to such activities.
- aucisson_masque 1y agoLoad time is true but have been solved a long time ago, you can easily get JavaScript to load your tracker scripts after the page has been fully loaded so that the visitor doesn't have negative experience.
- lcnPylGDnU4H9OF 1y agoIn these terms it will also be a labor cost to turn it off. That cost might be higher even if amortized over a long timespan.
- motoxpro 1y agoWhat you're advocating for has a few 2nd order effects. 1. Entrenches Google, Facebook, etc. because they are the only people that have enough money to comply with the regulation. 2. Makes the rest of the internet worse (e.g. people show MORE ads because they are less effective because they show me boats and I hate boats) 3. Makes data brokers even more important because companies can't get data anywhere else. 4. Reduces competition because the incumbents will always have more data than startups (Nike knows I wear a size X and the startup can't ever get that data) Everything is a tradeoff. I, for one, would rather these regulatory agencies go after the 100,000s of data brokers that mine for SSNs, birth certificates, financial info, etc., rather than them going after Facebook, TikTok, etc. Ads are here to stay, if you don't want ads, then ban ads, and with it most of the internet, but if people keep making terrible regulations like this that try to hurt big companies and get rid of ads and in reality, you just enable and feed these massive companies. Regulation makes them MORE valuable, not less. (see Meta stock price vs. Snap after ATT)
- ginko 1y ago>1. Entrenches Google, Facebook, etc. because they are the only people that have enough money to comply with the regulation. TFA made it clear that they _aren't_ complying.
- briandear 1y ago> 2. Makes the rest of the internet worse (e.g. people show MORE ads because they are less effective because they show me boats and I hate boats) Back in the olden days, if you read a boat magazine, you’ll see ads for boat stuff. This was always fun for me — if I’m ready a motorcycle racing magazine, I’ll see ads for cool things that I had no idea existed and that would be useful to me. With “targeted” ads, it becomes an echo chamber — I see ads that are “tailored” for my alleged current interests, but nothing that helped me discover new things that I could become interested in. What’s wrong with context-based ads? If I’m reading about Thailand travel, then the publisher should sell ads related to SE Asia travel. Why am “I” being customized to rather than ads being relevant to the content? If you want to reach boat enthusiasts, then advertise on content related to boats (or perhaps water sports, etc.) You then don’t need to track “me,” but instead you can track “boat content. That takes the personal data out of it. This keeps me from being followed around the web trying to sell me a vacuum cleaner I already bought.
- imiric 1y ago> IMO data should be radioactive for companies, especially if it approaches PII. That's an idealistic, but highly unrealistic, thought. As long as a market exists that can profit from exploiting PII, and is so large that it can support other industries, data will never be radioactive. The only way to make it so is with regulation, either to force companies to adopt fair business models, or by _heavily_ regulating the source of the problem—the advertising industry. Since the advertising industry has its tentacles deeply embedded everywhere, regulating it is much more difficult than regulating companies that depend on it. So this is a good step by the EU, and even though it's still too conservative IMO, I'm glad that there are governments that still want to protect their citizens from the insane overreach by Big Tech.
- vman81 1y ago> As long as a market exists that can profit from exploiting PII, and is so large that it can support other industries, data will never be radioactive. The EU bureaucracy machine can be slow moving, but has the potential to fix this. The stricter the rules, the simpler the implementation. You could cut a LOT of the administrative burden by specifying what data is allowed to be stored at all, instead of what isn't. Big tech needs to be put in their place, and as others have commented; if this kills your business model, your business model doesn't deserve to exist.
- miki123211 1y agoAs a customer, I want the ability to choose the way in which I pay a business I interact with, with the consent of that business of course. Europe gives me less control of my personal data than the US would. I am no longer allowed to decide that I'd rather choose services that take payment in data instead of services that take payment in Euros. I think people who disagree with this perspective should be accommodated. It's a valid objection and technology inherently favors monopolies, so you can't really have the Facebook equivalent of a vegan restaurant or gay club. I'm not against forcing (large) tech companies to offer tracking-free plans at reasonable prices for those for whom this is the right tradeoff. What Europe is doing is just plain stupid, though, and it will be felt most by those who can least afford it.
- cherryteastain 1y ago> I am no longer allowed to decide that I'd rather choose services that take payment in data instead of services that take payment in Euros. Google, Microsoft and Apple don't really give you a choice, you will pay in Euros for your phone/PC, and then you will pay in your data as you use it whether you like it or not.
- thekoma 1y agoI don’t understand where this is coming from. Isn’t Meta offering to EU users exactly the choice you are describing? (Even though in the case of the subscription we can’t really be sure they also don’t still use your data.)
- Kbelicius 1y agoThe problem is that is also against the rules. GDPR bans using private data as a form of payment. You can give your data away freely but it can't be requested as a form of payment. In this case Meta is asking you to either pay with your money or your data. One is OK, the other isn't.
- belorn 1y agoIt should be perfectly fine if people want to pay with personal information, as long that personal information has zero social costs. A prime example is sharing information about DNA since that has a social impact on relatives. Less obvious problem would be people in a position of social position, like say a judge or jury, since access to personal information in that situation provide unfair position of power in society. It also is a problem with voting, since access to voters personal information has a high risk of influence elections. To take a more direct example, if you are paying your email provider with data, then you are also selling the information of anyone who send their emails to you. The sender is in an impossible position in that they can't know who the email provider is of a recipient (email forwarding is a thing), so the social cost is on the recipient if they sell the information.
- BlueTemplar 1y agoIt gets slightly tricky seeing how the Internet works, since IP addresses can become PII depending on context.
- stogot 1y agoWhat about the businesses that are required by law to keep data?
- apercu 1y ago> IMO data should be radioactive for companies, especially if it approaches PII. Companies should be forced into thinking deeply about every single bit of data they collect from people, and they should be terrified of receiving data and be chomping at the bit to get rid of it ASAP. 100%. Unless a cooperative model (like most businesses should be run, bit that's a different issue) exists in which I am compensated for you having my data. At that point all the time and friction I have to spend/deal with because all of you have my data is worth it. Right now all this friction in my life because you have my data and I'm dealing with your beaches is "paid" for by me, and that's lame.
- neobrain 1y ago> I couldn't tell you the amount of times I've had to fight back against implementing yet another tracking tool at work, just to collect data that I know for a fact no one will look at after the first few weeks of the tool being there. I'm curious, how does such a conversation usually go? Is your main angle to point out how useless the data ultimately will be, or did you find a resonating way to point out the negative effects on users?
- sensanaty 1y agoThere's lots of ways to address it, depends on what the feature is. There's always ways you can spin it, like going the technical route: "That would require a new column which would add X to the size of the DB and thus our costs would rise by Y", "That would require X, Y and Z investment from these 3 teams just to add this 1 new column" etc. Usually the people pushing this stuff are non-technical so you can just give them any technical mumbo jumbo and they'll give up. I also tend to highlight that we do have historical data that nobody is looking at as-is, what's different about this new data? What are the actual long-term plans for the data? Can we reuse what we already have for what we're aiming for here? These days my default is "Oooh we'll have to check in with legal on that one, not sure if it's GDPR-friendly to include this new column like this". No one likes talking to legal unless they absolutely have to, so most will just drop it. And unfortunately sometimes there's no winning it no matter what, so you have to "disagree and move on" as it were. If it's some manager's pet project, well, you're SOL for the most part. > or did you find a resonating way to point out the negative effects on users? Unfortunately I've found this to seldom work unless you're working somewhere where privacy is part of the value prop. Even pointing things out like "How would you feel if the DB were to leak and all your info were to be made public?" elicits 0 response. The marketing people and C-suite that push these kind of boneheaded things forward don't view the users as actual humans, they're all just numbers to them. Will this cause churn? How much? Those are the only questions that matter to them.
- neobrain 1y agoThanks, this is very insightful! Sadly there's no magic trick but this gives me some good ideas next time I find myself in that situation.