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Boy Accidentally Orders 70k Lollipops on Amazon. Panic Ensues.
- cliffly 1y agohttps://archive.md/ZmoKJ https://archive.md/ZmoKJ
- deleted 1y ago[deleted]
- SamvitJ 1y ago"Accidentally"
- cliffly 1y ago> He told his mother he wanted to organize a carnival for his friends, and mistakenly, he said, he placed an order for almost 70,000 pieces of the candy instead of reserving it. That's his version and he's sticking with it
- fergie 1y agoLOL(lipop)
- consp 1y agoAmazon drops shipment, says you accepted it and calls it a day. Tale as old as time. You can replace Amazon by any shipping company. Good luck fighting it if you lose it or never wanted to accept it in the first place.
- chrischen 1y agoActually these things usually pretty customer-sided. Obviously if you ask Amazon they will say you got it, but if you side-step them and they didn't get a signature it becomes hard for them to defend. They usually skip signature confirmation and leave it at doorstep because 95% of the time it's what the customer wants and works. That's why for anything more expensive they will get a signature, and ebay requires signatures on high priced items, because the 5% risk at that price point is no longer acceptable.
- jjcob 1y agoThe delivery documentation is often a lie. Like, there might be a "signature", but it was just the delivery guy scribbling something. Very hard to prove that wasn't you. The delivery workers just don't get paid enough money to bother doing it correctly.
- mingus88 1y agoIt’s worse than that; they will be punished for slowing down to do the right thing. The system encourages bad behavior. Amazon has been my last resort for items going back a few years now. I am fine paying a bit more, waiting a few more days, or having to go out of my way to pick something up. Life was fine before Amazon. In many ways it was better. We need to remind them of this.
- 5123125 1y agoNo one is going to be home at 10AM on a weekday to wait for a delivery. Online e-commerce is worse experience than traditional retails if you start requiring people to sign for every shipment.
- senectus1 1y agolol the things were called "Dum-Dums" Parents letting their kids access an amazon account with CC details saved definitely fits that description.
- supermatt 1y agoThat wouldn't be a problem in the EU. Children are not able to consent to a contract. That amazon assume that it is the adult authorising the transaction is a decision made by amazon to facilitate purchase. i.e. it is Amazons problem, not the parents. I'd guess the number of contested transactions are sufficiently low that amazon generally doesn't care to enforce additional authentication to reduce the likelihood of unauthorised purchases.
- pain2022 1y agoHow is a website owner is supposed to verify that it’s an adult or a kid pressing ‘buy’ button while being logged into an account with adult’s details?
- supermatt 1y agoBy not considering the ability to click a "buy" button as sufficient authentication? Amazon do this because it makes it frictionless for the legitimate consumer - but at risk of letting through unauthorised transactions.
- bmacho 1y agoI'm pretty sure that it is possible click and buy in the EU.
- drcongo 1y agoNobody is saying it isn't. Parent was saying the burden is on Amazon because they're allowing this to happen without further verification - so in the EU Amazon wouldn't be able to enforce a "you bought it, you're stuck with it".
- troist 1y agoAmazon's policy on not taking returns for food items can be very frustrating, especially combined with leaving packages on the doorstep without informing you. I've had food items in broken glass jars left on my doorstep, and Amazon refuse to do anything about it. They also follow that pattern of making it hard to reach an actual customer service person, instead trying to send you in an endless loop of FAQ pages. Needless to say, I no longer use Amazon for food items.
- deleted 1y ago[deleted]
- poplwang 1y agoInteresting - I've actually had the opposite experience (granted, this was in Canada) Ordered a fancy honey twice, and both times it arrived in a broken glass jar. When I asked for a refund with the reason "item arrived damaged", it instantly went through both times without question. Maybe a regional thing? Or perhaps more lenience for long time customers/Prime members?
- lynx97 1y agoMe neither. I only ordered Pesto once, and it arrived in two broken glasses. As a personal anecdote, that was sufficient for me to never try ordering food items from Amazon again.
- 5123125 1y agoShouldn't that be reported under "Item arvived broken" ? In this case it is not a return item but they should just refund.
- gavinray 1y agoAlmost half of my food comes from Amazon and I constantly return damaged items...
- Symbiote 1y agoThat sounds like a lot of hassle. Why do you continue to order from Amazon?
- pjc50 1y agoThe physical version of a more common problem described in the article: kids making big virtual purchases without their parents realizing. It's very difficult to prevent even with helicopter parenting.
- chneu 1y agoLol no it isn't. Stop linking your account to smart devices and stop enabling one click ordering. Never give a child access to a credit card without preset spending limits. You're trading convenience for the likelihood of these things happening. That's a CHOICE.
- HPsquared 1y agoIt's not usually an informed, conscious choice. There is a massive advertising complex constantly nudging the parents in that direction.
- dotancohen 1y agoWhat advertisement have you ever seen that said "don't log out of your website accounts, and additionally don't have separate computer accounts for your children's use"?
- HPsquared 1y agoThere's a lot of nudging to log in and enable stuff to facilitate impulse buys. Even little things like when you log in, it stays logged on afterwards.
- pain2022 1y agoWhy is it difficult to give a kid their own device (or an account on shared device), and don’t enter parent’s credit card details there?
- echoangle 1y agoHow is that difficult? Only log into your accounts that make purchases on personal devices that you don’t give to your kids. Have dedicated devices for your child (good because you can lock it down more) or have a shared family device.
- lleymrl651 1y ago[flagged]
- beAbU 1y ago> Since then, she has occasionally let him browse the site if he keeps the items in the cart. Play stupid games, win stupid prizes.
- jmclnx 1y agoShe is a better person than me. I would call my credit card company and dispute the purchase. I very much doubt the child's name is on the Cred Card used. That means it was illegal use of a Credit/Debit Card. As others said, in the EU this would be against the law, we need laws like this in the US.
- readthenotes1 1y agoSo we need another law for something already illegal? I don't follow the logic.
- jmclnx 1y ago>That wouldn't be a problem in the EU. Children are not able to consent to a contract. Above from a comment by supermatt This is much different than not having your name on the Credit/Debit Card. The EU law deals with contracts per responses in the responses. I could have been clearer, but the speed at which posts are getting flagged here, I have been rushing all my responses :)