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Outlook also recently changed the default “report message” action in the UI to be “report phishing/malware” instead of “report spam”. This was a terrible design
by tatersolid 1y ago
Outlook also recently changed the default “report message” action in the UI to be “report phishing/malware” instead of “report spam”. This was a terrible design choice; phishing reports from my org’s own user base has increased 4x since the change which is a lot of false positives.
So maybe folks mean to “report spam” on your emails but “report phishing” instead…
- joaopbnogueira 1y agoCould be the reason, but even so, we have really low volume campaigns and mostly to people we actually interact / have a history with. I would assume it would take more than a few accidental hits to trigger this issue.