Large corporations don't make off-the-cuff comments on viral controversies. If Amazon made a statement to Variety, there were definitely urgent meetings about t

Large corporations don't make off-the-cuff comments on viral controversies. If Amazon made a statement to Variety, there were definitely urgent meetings about the issue before that statement went out. One thing they would have concluded pretty quickly, though, is that there's no way for a large corporation to win a public argument with random small bookshops. If it was in fact inadvertent, writing a fact sheet with detailed refutations of every argument that they acted in bad faith would just make them look obnoxious. So Amazon says what they think is best to say, independent bookstores say they don't buy it, and that kinda has to be the end of it.