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It's amazing to me when wildly successful companies have a great thing going and choose to try to squeeze customers instead of giving them reasons to be loyal,
by jasonjmcghee 2y ago
It's amazing to me when wildly successful companies have a great thing going and choose to try to squeeze customers instead of giving them reasons to be loyal, and then self-destruct.
Adobe and Unity both come to mind.
I don't think I've seen a brand increase margins at the cost of customer satisfaction, successfully.
- JKCalhoun 2y agoMaybe there's a "corporate artist" market. You know, where the big company picks up the tab.
- BearOso 2y agoThey're maxed out on customers so about the only things they can do are increase prices or make cuts. It's always just so they can bump up their quarterly reports. Only private companies risk doing anything decent any more because they're not tied to investors' whims.
- Voultapher 2y agoThe cancer school of thought, insist endless growth will be possible and must be pursued, despite all the evidence to the contrary.
- bitpush 2y agoWhat did unity do?
- TiredOfLife 2y agoMade a decision to make you pay per install of your game. Including reinstalls. The development community took it so well it lead to CEO stepping down and reversing of the decision.
- Tommix11 2y agoI think Steve Jobs said it best. https://www.youtube.com/watch?v=Qo8zdPNMRdY https://www.youtube.com/watch?v=Qo8zdPNMRdY