Thanks for the feedback. 1. Your customers 'submit a ticket' by sending you an email, literally. We track threads internally.. A form widget to put on your si

Thanks for the feedback. 1. Your customers 'submit a ticket' by sending you an email, literally. We track threads internally.. A form widget to put on your site is in the works.. 2. didn't think about that... thanks 3. You should try SupportFu - we've focussed on UI speed and frendliness :)