I like the design. Neat. Coming from a large corporate environment, i cannot even start to tell how bad of help desk systems we have to use. Anyway, one thing t

I like the design. Neat. Coming from a large corporate environment, i cannot even start to tell how bad of help desk systems we have to use. Anyway, one thing that confuses me is a pricing tier with more than 3 options. May be you can combine it into 3: FREE, small business, large business (something like this).