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I recorded a user test for SupportFu on BetaPunch: http://www.betapunch.com/startups/view/267 http://www.betapunch.com/startups/view/267. I set up the email fo
by rnochumo 14y ago
I recorded a user test for SupportFu on BetaPunch: http://www.betapunch.com/startups/view/267 http://www.betapunch.com/startups/view/267.
I set up the email forwarding and tested by sending an email to that account so it would appear as a ticket. But I never got the email into my supportfu account... Also i agree that there is no clear call to action on where / how to sign up.
Good luck to you!
- veesahni 14y agoHey Ross, looking at your video, I believe you missed setting up the forwarding address in gmail after clicking the confirmation link. If that were the case, then the email would never be forwarded by Google (and never make it into your SupportFu account). Thanks for taking the time to make the video and giving us feedback!