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This is going to start happening to brick and mortar businesses through their customer support channels
by jrvarela56 2y ago
This is going to start happening to brick and mortar businesses through their customer support channels
- cdolan 2y agoAnd enterprise call centers
- sean_lynch 2y agoI’d love to hear more. What are they seeing?
- jrvarela56 2y agoUnfounded. Assuming automated/voice-enabled assistants will spam for opening times, price & description of products/services, scheduling/booking, etc. In the long run it'll be an arms race but the transition will be rough for businesses as consumers can adopt these tools faster than SMBs or enterprises can integrate them.
- imtringued 2y agoKitboga already deployed a counter-scam LLM that calls scammers to waste their time. The goal is to keep them on the line as long as possible.