The cost of improved quality still need only offset the cost of returns within the warranty period and opinion on reasonable product lifetime though. At some po

The cost of improved quality still need only offset the cost of returns within the warranty period and opinion on reasonable product lifetime though. At some point the cost of better quality will be greater than the profit margin a company is willing to accept and a consumer is willing to pay, but it’s in the companies best interest to get that as close to a number that passes the pub test (e.g., an ‘untentional’ bug bricking the firmware the day after warrantee expires) I’m not convinced some of my very expensive smart products aren’t intentionally degrading over time, given fw is introducing more functional bugs.