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That’s a great point. Forced feedback has the high likelihood it's not fully genuine or authentic. And silence isn’t always agreement - sometimes it’s just lear
by cinooo 2y ago
That’s a great point. Forced feedback has the high likelihood it's not fully genuine or authentic. And silence isn’t always agreement - sometimes it’s just learned self-preservation. When people don’t feel safe to speak honestly, the absence of complaints isn’t a sign that everything’s fine.