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Right now you're correct that the only form of recourse users have is to sue the companies, but you're not entirely correct that it takes spending six figures.
by conartist6 2y ago
Right now you're correct that the only form of recourse users have is to sue the companies, but you're not entirely correct that it takes spending six figures.
You can sue them in San Mateo county and have the case adjudicated in a court which does not allow lawyers for either side and which has the power to compel a Google or a Facebook to reverse an erroneous moderation decision.
https://www.engadget.com/how-small-claims-court-became-metas-customer-service-hotline-160224479.html?guccounter=1 https://www.engadget.com/how-small-claims-court-became-metas...
- TheOtherHobbes 2y agoMultiple appearances, endless time wasted, and maybe four figures of expenses to show up in person is still not affordable. And then you get Meta failing to show up, but asking for a set-aside afterwards because... they failed to show up. It's aggressive customer contempt. This is someone's livelihood, possibly their entire livelihood, and these bobbleheads treat it like a joke.
- fzzzy 2y agoI guess this gives Facebook even more incentive to re-incorporate in Texas and move the headquarters there.
- orwin 2y agoEven in countries where the cost to sue is low (mine), it's at lest 20 hours, and low 4-figure at the very least (unless it's against an employer, in that case unions will foot the bill, or against the state/an elected official, an anti-corruption NGO will do it for you)