On a previous trip to Japan I used my CC travel portal (can’t remember if it was Chase or Amex) to book one of the hotels. It took several days of back and fort

On a previous trip to Japan I used my CC travel portal (can’t remember if it was Chase or Amex) to book one of the hotels. It took several days of back and forth with the CC company acting as a middleman to clarify whether “twin bed” meant a single bed sized for a child, or two beds which could be pushed together to approximate a U.S. queen size bed. (Japan seems to translate “two beds” as “twin room”, but it was unclear whether that had been re-translated when shown on the CC company’s whitelabeled Expedia instance.)