> It's less the app, more the business decision I like to reverse decisions further back. The connected speaker is basically a commodity at this point. Sonos d

> It's less the app, more the business decision I like to reverse decisions further back. The connected speaker is basically a commodity at this point. Sonos does have some nice features, but they are very expensive. I think the ceo saw the down sales and lack of new products and rushed out the app hoping it would work and boost sales. Obviously it was a disaster, but I’m not sure if sticking to the status quo would have led to any different outcome in sales.