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Not sure if I am just noticing GitHub's issues more often as I am using their tools pretty much every day but their availability is kinda not great. Be it Actio

Not sure if I am just noticing GitHub's issues more often as I am using their tools pretty much every day but their availability is kinda not great. Be it Actions failing or something "not core business" (read: git operations) but I can't remember a month in the past where I was not annoyed by any outage on GitHub

croemer 2y ago
Agreed, I wonder what their downtime percentage is. If guess it's down on the order of one hour per month, so 1/1000. Update: They promise >99.9% on a quarterly basis for enterprise customers - https://github.com/github/docs/blob/main/content%2Fsite-policy%2Fsite-policy-deprecated%2Fgithub-enterprise-service-level-agreement.md https://github.com/github/docs/blob/main/content%2Fsite-poli...
- ratmeadow 2y ago
  99.9% uptime corresponds to about 2 hours downtime per quarter, if my maths is correct. If that is indeed the guarantee, based on the experience at my company, GitHub has failed its promise recently (or is getting damn close). I recall 2 decent outages in the past few weeks alone. It's making me begin to doubt if GitHub's reliability is appropriate for an enterprise service.
  - croemer 2y ago
    I'm not sure whether the uptime guarantee is 99.9% independently or jointly for each service, i.e. if service A is down for 0.06% and service B another 0.06% but not at the same time, will this count as overall uptime >99.9% or <99.9%. Rereading the SLA, it looks like Github can have each service feature like issue, pull requests, git operations be down 0.1% and still not reimburse. In your head you might not account separately for each feature, but Github does.
FridgeSeal 2y ago
The whole product feels like it’s getting g progressively jankier. The front-end is glacial nowadays and frequently has issues actually loading the page, actions frequently has some kind of panic attack and breaks or just grinds along a glacial speeds. The UX has gotten worse (why no merge-queue button?).
- tom1337 2y ago
  Agree with the second part. Github actually has merge queues, but only for the enterprise tier…
- IshKebab 2y ago
  I wouldn't say glacial. If you want glacial try Jira. Mind-bogglingly slow.
  - FridgeSeal 2y ago
    Oh I know, I have to use both at work. God forbid you mis-click in Jira. Navigating around takes so much time, it should probably have its own timesheet code.
burgerrito 2y ago
I'm not sure if it's just me but I swear GitHub UI is one of the slowest web app I've used.

croemer 2y ago

Agreed, I wonder what their downtime percentage is. If guess it's down on the order of one hour per month, so 1/1000. Update: They promise >99.9% on a quarterly basis for enterprise customers - https://github.com/github/docs/blob/main/content%2Fsite-policy%2Fsite-policy-deprecated%2Fgithub-enterprise-service-level-agreement.md https://github.com/github/docs/blob/main/content%2Fsite-poli...

ratmeadow 2y ago
99.9% uptime corresponds to about 2 hours downtime per quarter, if my maths is correct. If that is indeed the guarantee, based on the experience at my company, GitHub has failed its promise recently (or is getting damn close). I recall 2 decent outages in the past few weeks alone. It's making me begin to doubt if GitHub's reliability is appropriate for an enterprise service.
- croemer 2y ago
  I'm not sure whether the uptime guarantee is 99.9% independently or jointly for each service, i.e. if service A is down for 0.06% and service B another 0.06% but not at the same time, will this count as overall uptime >99.9% or <99.9%. Rereading the SLA, it looks like Github can have each service feature like issue, pull requests, git operations be down 0.1% and still not reimburse. In your head you might not account separately for each feature, but Github does.

FridgeSeal 2y ago

The whole product feels like it’s getting g progressively jankier. The front-end is glacial nowadays and frequently has issues actually loading the page, actions frequently has some kind of panic attack and breaks or just grinds along a glacial speeds. The UX has gotten worse (why no merge-queue button?).

tom1337 2y ago
Agree with the second part. Github actually has merge queues, but only for the enterprise tier…
IshKebab 2y ago
I wouldn't say glacial. If you want glacial try Jira. Mind-bogglingly slow.
- FridgeSeal 2y ago
  Oh I know, I have to use both at work. God forbid you mis-click in Jira. Navigating around takes so much time, it should probably have its own timesheet code.

burgerrito 2y ago

I'm not sure if it's just me but I swear GitHub UI is one of the slowest web app I've used.