4 ms·
Productivity in knowledge work is not difficult to measure, just very laborious. A few aspects need to be untangled to do it, though. We can use an analogue of
by tuatoru 2y ago
Productivity in knowledge work is not difficult to measure, just very laborious. A few aspects need to be untangled to do it, though.
We can use an analogue of the Kaya Identity for CO2 production[1], the production identity:-
Dollars of revenue per year equals dollars produced per keystroke, times keystrokes per hour, times hours at work per year.
Revenue equals productivity times work intensity times worker utilisation.
Worker utilisation is commonly measured and called "productivity". More rarely work intensity is also measured, and the product of intensity and utilisation is called "productivity". Processes are almost never analysed sufficiently deeply to measure true productivity (dollars per keystroke), though.
1. https://en.wikipedia.org/wiki/Kaya_identity https://en.wikipedia.org/wiki/Kaya_identity
- willturman 2y agoProductivity in knowledge work is not difficult to measure, just very laborious. A few aspects need to be untangled to do it, though. Goodhart's law [1] is an adage often stated as, "When a measure becomes a target, it ceases to be a good measure". It is named after British economist Charles Goodhart, who is credited with expressing the core idea of the adage in a 1975 article on monetary policy in the United Kingdom: Any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes. 1. https://en.m.wikipedia.org/wiki/Goodhart's_law https://en.m.wikipedia.org/wiki/Goodhart's_law
- marcosdumay 2y ago> dollars per keystroke Economical productivity is almost universally measured in dollars per hour of salary. None of that applies.
- tuatoru 2y agoComprehensively failing to comprehend what I said. Well done.