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Title is misleading; this only applies to items that are lost/damaged prior to being sold. “For items that are lost or damaged after a customer order in Amazon

Title is misleading; this only applies to items that are lost/damaged prior to being sold. “For items that are lost or damaged after a customer order in Amazon’s store, we’ll continue to reimburse you for the sales price on the original order minus applicable fees”

mlhpdx 2y ago
Even so, it is a fairly hostile policy. If Amazon looses or destroys an item under their control, I’d expect them to cover the cost of getting a new item “in inventory”. Car insurance is often for “replacement value”, right?
- jmclnx 2y ago
  I agree with what you are saying plus I have to wonder if this is a ploy by Amazon to find out the margins of their resellers. Which to me could be view as an anti-trust issue, but in a way legal. >Car insurance is often for “replacement value”, right? I think it depends upon your insurance. The insurance I have for cars is always based upon the value of the car at accident time, usually far less then its replacement value.
- jlund-molfese 2y ago
  I totally agree with that—Walmart, for example, looks to reimburse the seller with the average sale price in that situation [0]. Have to wonder if there’s any limit to how unfair FBA policies can get before it isn’t worth it for sellers. 0. https://marketplacelearn.walmart.com/guides/Walmart%20Fulfillment%20Services%20(WFS)/Walmart%20Multichannel%20Solutions/multichannel-troubleshooting#damagedinFC https://marketplacelearn.walmart.com/guides/Walmart%20Fulfil...
daft_pink 2y ago
It’s not misleading in the sense that they are requiring you to disclose your margins and proprietary information to prove those margins, when they are your competitor. Most sellers are not selling unique items and the ones they would probably compete against are selling the same item over and over again, so they can clearly use this information to determine which sellers they can squeeze the most easily, which categories they should run their own competing product in, demand your prove it so that they can identify your suppliers, by just using information from a few transactions where they decide to damage or lose your product.
- pbalau 2y ago
  Did they change the article, because on the version I've read it doesn't say you have to disclose your cost, it says you can if you disagree with their estimate. Plus, is Amazon loosing goods a common occurrence or this is a policy designed to solve an extraordinary issue? The title is misleading, regardless of how bad the policy is.
husband1512 2y ago
Prior to being sold but after shipped and stored at Amazon's ware house. So I guess all the items marked as Prime / Shipped by Amazon.

mlhpdx 2y ago

Even so, it is a fairly hostile policy. If Amazon looses or destroys an item under their control, I’d expect them to cover the cost of getting a new item “in inventory”. Car insurance is often for “replacement value”, right?

jmclnx 2y ago
I agree with what you are saying plus I have to wonder if this is a ploy by Amazon to find out the margins of their resellers. Which to me could be view as an anti-trust issue, but in a way legal. >Car insurance is often for “replacement value”, right? I think it depends upon your insurance. The insurance I have for cars is always based upon the value of the car at accident time, usually far less then its replacement value.
jlund-molfese 2y ago
I totally agree with that—Walmart, for example, looks to reimburse the seller with the average sale price in that situation [0]. Have to wonder if there’s any limit to how unfair FBA policies can get before it isn’t worth it for sellers. 0. https://marketplacelearn.walmart.com/guides/Walmart%20Fulfillment%20Services%20(WFS)/Walmart%20Multichannel%20Solutions/multichannel-troubleshooting#damagedinFC https://marketplacelearn.walmart.com/guides/Walmart%20Fulfil...

daft_pink 2y ago

It’s not misleading in the sense that they are requiring you to disclose your margins and proprietary information to prove those margins, when they are your competitor. Most sellers are not selling unique items and the ones they would probably compete against are selling the same item over and over again, so they can clearly use this information to determine which sellers they can squeeze the most easily, which categories they should run their own competing product in, demand your prove it so that they can identify your suppliers, by just using information from a few transactions where they decide to damage or lose your product.

pbalau 2y ago
Did they change the article, because on the version I've read it doesn't say you have to disclose your cost, it says you can if you disagree with their estimate. Plus, is Amazon loosing goods a common occurrence or this is a policy designed to solve an extraordinary issue? The title is misleading, regardless of how bad the policy is.

husband1512 2y ago

Prior to being sold but after shipped and stored at Amazon's ware house. So I guess all the items marked as Prime / Shipped by Amazon.