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> where the notice falsely indicates that the person wasn't home and correctly indicates that, to get the package, the person has to go to some pick-up location
by dsego 2y ago
> where the notice falsely indicates that the person wasn't home and correctly indicates that, to get the package, the person has to go to some pick-up location to get the package.
Didn't know this was a universal experience with package delivery and the post office. I always thought it was just my national postal service that does this.
- bombcar 2y agoOnce you realize that a metric the employee is tracked on is "on time delivery" and he has a button he can press that makes it report he did it right, you realize the incentives. It starts by slipping a bit, and then more and more ... Amazon et al are fighting back by requiring a photo on delivery now, but that has it's own limitations.
- mrguyorama 2y ago>Amazon et al are fighting back by requiring a photo on delivery now And yet they are perfectly happy for that "photo of delivery" to be a picture of the box still in the truck. They aren't fighting back. Fighting back would be removing the negative incentives that encourage drivers to fake metrics.
- Dylan16807 2y agoIt makes things worse when they have unreasonable expectations, but there's always going to be an incentive to skip doing part of the work