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At least for Europeans there could be a mandatory 2 years warranty: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm ht
by niemandhier 2y ago
At least for Europeans there could be a mandatory 2 years warranty:
https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm https://europa.eu/youreurope/citizens/consumers/shopping/gua...
The robot was never officially sold in Europe, but the claim might extend to the reseller.
- IanCal 2y agoI don't think that really helps if the company doesn't have any money.
- Someone 2y ago> but the claim might extend to the reseller. That EU legal guarantee is only between seller and consumer. The manufacturer does not have any obligations under it. In this case, it likely would come down to the “If this is impossible or the seller cannot do it within a reasonable time and without significant inconvenience to you, you are entitled to a full or partial refund” part
- niemandhier 2y agoIt might be a bit more nuanced in the case of platforms like Ali Baba, that claim to not be actual resellers but only service providers to the actual seller.