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Recall is the industry-standard (and populace-understood) term for “this vehicle has a safety or reliability issue that must be resolved by the manufacturer.” I

by jmb99 2y ago

Recall is the industry-standard (and populace-understood) term for “this vehicle has a safety or reliability issue that must be resolved by the manufacturer.” It is all encompassing; anything from possibly loose lugnuts to faulty airbags to engine failures to yes, the reverse camera failing to appear. It doesn’t matter if the manufacturer ships an OTA update, shows up at your house with a loaner and a flatbed to take your car, or requires you to go into the dealership for service, it’s a recall.

aikinai 2y ago
It might be industry-standard term, but it’s certainly not understood that way by layman, including car customers. To the public, “recall” will always carry the implication that the vehicle needs to go back to the manufacturer for a fix.
- lupusreal 2y ago
  I don't think that's true. Most people are accustomed to there being many "recalls" for trifling matters which can be simply ignored until maybe the next time they bring the car into the shop. A typical conversation about recalls: > "I changed your oil, and I also replaced one of your door seals because there was a recall for the rubber cracking in cold weather" > "Oh, okay." It doesn't colloquially imply that the manufacturer is going to come take your car due to some major issue.
  - Kinrany 2y ago
    This was the argument that convinced me.
  - Aeolun 2y ago
    Maybe for you? All the recall notices I’ve ever seen are of the “Device may electrocute you if used improperly” variety. Those were definitely very strong suggestions to immediately discontinue use and get a replacement. Maybe this is one of those situations where the US uses this term differently from the rest of the world? In a way that waters the term down so much that it might as well be meaningless?
justinclift 2y ago
> and populace-understood Nah, doesn't really seem like it.
nobody9999 2y ago
>Recall is the industry-standard (and populace-understood) term for “this vehicle has a safety or reliability issue that must be resolved by the manufacturer.” Exactly. But not just for vehicles or other durable goods. We see recalls of all sorts of food products[0] pretty regularly, and no one has to bring their carrots or ground beef back to the store/manufacturer to "remediate" the issue. Rather, you just throw it away. And such activities are unfailingly called recalls. [0] https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts https://www.fda.gov/safety/recalls-market-withdrawals-safety...

by jmb99 2y ago

aikinai 2y ago

It might be industry-standard term, but it’s certainly not understood that way by layman, including car customers. To the public, “recall” will always carry the implication that the vehicle needs to go back to the manufacturer for a fix.

lupusreal 2y ago
I don't think that's true. Most people are accustomed to there being many "recalls" for trifling matters which can be simply ignored until maybe the next time they bring the car into the shop. A typical conversation about recalls: > "I changed your oil, and I also replaced one of your door seals because there was a recall for the rubber cracking in cold weather" > "Oh, okay." It doesn't colloquially imply that the manufacturer is going to come take your car due to some major issue.
- Kinrany 2y ago
  This was the argument that convinced me.
- Aeolun 2y ago
  Maybe for you? All the recall notices I’ve ever seen are of the “Device may electrocute you if used improperly” variety. Those were definitely very strong suggestions to immediately discontinue use and get a replacement. Maybe this is one of those situations where the US uses this term differently from the rest of the world? In a way that waters the term down so much that it might as well be meaningless?

justinclift 2y ago

> and populace-understood Nah, doesn't really seem like it.

nobody9999 2y ago

>Recall is the industry-standard (and populace-understood) term for “this vehicle has a safety or reliability issue that must be resolved by the manufacturer.” Exactly. But not just for vehicles or other durable goods. We see recalls of all sorts of food products[0] pretty regularly, and no one has to bring their carrots or ground beef back to the store/manufacturer to "remediate" the issue. Rather, you just throw it away. And such activities are unfailingly called recalls. [0] https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts https://www.fda.gov/safety/recalls-market-withdrawals-safety...