When your software crashes in a house it hopefully doesn't kill the whole family. Comparing the expectations from a pilot and squadron commander to a random use

When your software crashes in a house it hopefully doesn't kill the whole family. Comparing the expectations from a pilot and squadron commander to a random user of a random software doesn't do any favors to the pilot and suggests you misunderstand the magnitude of the difference. Even in the follow-up anecdote from the auto industry, a car test driver has vastly different profile than this pilot. They inherently work with untested vehicles and software, where the manual was not yet written. This pilot just followed the broadest interpretation of an existing manual.