4 ms·
Sorry, but the ROI on enterprise AI is abysmal
- ipnon 2y agoThe bull case described by EY sounds more like AI is enhancing worker productivity rather than replacing workers.
- physicsguy 2y agoMy large corporate has just declined continuing its Copilot 365, citing that there wasn’t much usage and people didn’t find it very useful.
- carlmr 2y agoHave you tried other AI tools? Is Copilot the only one you're discontinuing?
- physicsguy 2y agoWe still have access to GH Copilot through an enterprise deal, it's a bit hobbled though vs the full thing since there's extra filters that MS offer.
- egorfine 2y agoI believe it's either a case of: 1. Selling snake oil to corporate. How many days since you have seen another GPT wrapper? 2. Unmotivated employees not motivated to learn new tools. Like, why would they care, AI or not.
- exe34 2y agoThe second one is easy - if a genuine tool exists that can boost your productivity[0], you can choose to either embrace it or be replaced by somebody who did. [0] I'm neither claiming nor denying that current "AI" is that tool.
- austinjp 2y agoSure, but that's a race with very few winners. If there's no cap on notional performance maxima, there's always scope to lose your job.
- exe34 2y agoI like to automate parts of my own job, so when it's done, I'm the guy who automates jobs, instead of the guy who isn't needed anymore. some day of course I'll be obsolete. no avoiding that.
- carlmr 2y agoI regularly use ChatGPT at work, it's helpful in refining wording for emails and documentation. It's helpful for getting a starting point for Python scripts. I haven't seen it being a game changer though. Copilot has been a bit mixed. It kind of gives me too many obviously bad code snippets that I find it super useful. But when I code in a more unfamiliar language it's helpful.
- exe34 2y agothat's been my experience with chat gpt, it allowed me to write some kotlin and sql which I'm not familiar with. I think it's important to remember how far and how fast these things showed up - in just a few years they went from toys to a solid beginning - I'm not sure they can progress the same amount again in the same time, but every s curve has to slow down and every s curve is followed by another eventually - so we don't know if/when the next step change will come, but if it does, it might well put us all out of business overnight.
- carlmr 2y ago>it might well put us all out of business overnight. It might well do that. But worrying about the future like that has no purpose. If the machines become intelligent enough to replace knowledge work they'll be able to improve themselves and mechanical robots too, so work won't exist anymore. If that happens we'll either achieve post scarcity or some kind of post human Armageddon if the system is runs awry.
- whiplash451 2y agoAppen advertising its own business (data labeling)
- moralestapia 2y agoThanks, this context is very relevant.
- bloedsinnig 2y agoIt doesn't has to be good yet. We just started adding AI to every aspect of products. Things like this takes time. And in my company it adds already value. In another company we can now do tasks we were unable to do before. It increases data quality by a relevant amount. Hard to determine a ROI for things like this.
- rsynnott 2y agoGiven the amount of money being pumped into it, it has a pretty short expected lifespan if it doesn't get good fast. Promises of jam tomorrow will only go so far.
- basch 2y agochicken and egg. You need people to use it to have value. It needs to have value for people to use it. The use/value proposition will tilt towards it as a generation turns over from people who grew up with search to people who grew up with chat. Suddenly itll be a commoditized free feature, that if you dont offer it, people will go work somewhere else that embraces. Give it time.
- rsynnott 2y ago> The use/value proposition will tilt towards it as a generation turns over from people who grew up with search to people who grew up with chat There is no possible way that the current level of money-burning can be sustained for anything _like_ that long. I'd say if major players don't start showing a profit on this stuff within a year or so, the bubble will become unsustainable.
- bloedsinnig 2y agoCheck out how much money gets burned and how much money companies like Microsoft and Google actually make.
- bloedsinnig 2y agoWhat we do right now is to introduce it to the whole ecosystem. This costs money. AI / ml will not go away anymore. And the money we pumpe into it? Doesn't matter. Our tech companies and VCs have enough money to pump into
- jnwatson 2y agoMost enterprises have abysmal documentation on internal processes and standards. There's a good reason that an early use case for LLMs is source code generation, because there's a large quantity of mostly good examples. If you trawl the average company's internal docs (if you could even get a hold of them), you'd see a hodge podge of uneven quality of coverage. It is hard to get any sort of automation to work when the input is bad and the desired output is underspecified.
- mrjin 2y agoEven code generation is barely usable if you really start to use it. Currently VisualStudio's intellisense is generating completely junk code half of the time.