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NYTimes already allows cancelling online for most subscriptions, so I imagine this won't be a big issue for them.
by ezfe 2y ago
NYTimes already allows cancelling online for most subscriptions, so I imagine this won't be a big issue for them.
- kgermino 2y agoThat depends on what state you're in right? (i.e. California customers can cancel online, but Wisconsin ones need to talk to an agent)
- mikestew 2y agoAs a Washington resident, I tested this a while back: nope, you can cancel online AFAICT (I didn’t actually cancel, but the click flow indicated that it should work), and do not need to be a CA resident.
- DHPersonal 2y agoMy Oklahoma-based subscription required chatting via text online with an agent to cancel.
- ry4nolson 2y agoI'm in Texas and was able to cancel online. It was slightly frictional. I had first paused my subscription. Apparently you can't cancel if your subscription is paused, so I had to reinstate the sub to cancel.
- afavour 2y agoIIRC they implemented online cancellation everywhere a while back.
- boringg 2y agoLast time I tried it their process is not easy at all.
- heyoni 2y agoSame. Certain subscriptions I won't touch if I couldn't go through it with icloud. nytimes and nytimes cooking were up there as the worst offenders.
- lkbm 2y agoUSA Today, then. They do not, and most local papers are run by them. They have a "Cancel" button, and when you click it, it says you have to call them, during business hours. This won't be the case in California, but I've observed this in both Indiana and Texas. I haven't subscribed to the local paper here in NC, because I can tell at a glance that it's the same company and I've already had to dealt with their shenanigans twice.