> What happens if you just say no? Do you want to say no? That's not an easy question to answer. You should think about it. Is it worth alienating some custom

> What happens if you just say no? Do you want to say no? That's not an easy question to answer. You should think about it. Is it worth alienating some customers to handle them in a larger scale? Naively, this looks like an automatic "no", but it's not.