One issue is that many many ticket management solutions suck a lot more that JIRA. As an analogy, it feels the same as saying "git sucks", and going on a journ

One issue is that many many ticket management solutions suck a lot more that JIRA. As an analogy, it feels the same as saying "git sucks", and going on a journey to try CVS, SVN, VSS, DropBox's version management, Apple's TimeMachine, Synology's file management etc. to discover the strength and weakness of these random solutions one by one. At the end of the day you end up really liking git, but when telling to people that git is really great you're met with grunts and middle fingers.