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You may still be misinterpreting it (or, more likely, I am misinterpreting you!). The "faster horse" is exactly what the customer wants. It it is what you need
by randomdata 2y ago
You may still be misinterpreting it (or, more likely, I am misinterpreting you!). The "faster horse" is exactly what the customer wants. It it is what you need to provide. The trouble is that people don't have the words to properly describe what they want (It doesn't yet exist. It cannot be fully described using existing language!), so you cannot take what they say literally. You have to really dig in and truly understand them and what they are trying to say.
- pinkmuffinere 2y agoI think I more or less agree with you. But I feel the quote itself is often misinterpreted to mean “I can ignore my users’ concerns, because I know better”.
- randomdata 2y agoTrue enough. Ironic that a quote that is trying to basically say "Don't read into things literally, understand what is actually being said" is oft taken only literally.