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EU already hit Amazon in 2018 and Amazon settled in 2022 to stop pushing their own products above competitors using unfair tactics. (those rules only only appl
by nabla9 2y ago
EU already hit Amazon in 2018 and Amazon settled in 2022 to stop pushing their own products above competitors using unfair tactics.
(those rules only only apply to online shoppers inside EU)
In the settlement Amazon is put into a probation for 5 years.
https://ec.europa.eu/commission/presscorner/detail/en/ip_22_4522 https://ec.europa.eu/commission/presscorner/detail/en/ip_22_...
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With respect to the marketplace seller data, Amazon commits to refrain from using non-public data relating to, or derived from, the activities of independent sellers on its marketplace, for its retail business that competes with those sellers. This would apply to both Amazon's automated tools and employees that could cross-use the data from Amazon Marketplace, for the purposes of retail decisions. The relevant data would cover both individual and aggregate data, such as sales terms, revenues, shipments, inventory related information, consumer visit data or seller performance on the platform. Amazon commits not to use such data for the purposes of selling branded goods as well as its private label products.
In relation to the Buy Box Amazon commits:
- to apply equal treatment to all sellers when ranking their offers for the purposes of the selection of the winner of the Buy Box;
- and in addition, to display a second competing offer to the Buy Box winner if there is a second offer that is sufficiently differentiated from the first one on price and/or delivery. Both offers will display the same descriptive information and provide for the same purchasing experience. This will enhance consumer choice.
Lastly, regarding Prime Amazon commits:
- to set non-discriminatory conditions and criteria for the qualification of marketplace sellers and offers to Prime;
- to allow Prime sellers to freely choose any carrier for their logistics and delivery services and negotiate terms directly with the carrier of their choice;
- not to use any information obtained through Prime about the terms and performance of third-party carriers, for its own logistics services. This is to ensure that carriers' data is not flowing directly to Amazon's competing logistics services.
The commitments would remain in force for five years. Their implementation would be monitored by a monitoring trustee who would report regularly to the Commission.
- diggan 2y ago> Amazon settled in 2022 to stop pushing their own products above competitors Eh, I hope they re-investigate then because it still happens in September 2024, even inside EU.
- sitkack 2y agoIf you can document and publish, that would be ideal.
- diggan 2y agoJust one quick example from Spanish Amazon: https://i.imgur.com/XnR6BrF.png https://i.imgur.com/XnR6BrF.png Maybe a better example where the search is for "e-book color" and the listing for the Paperwhite doesn't match either "e-book" or "color", so it's not ranking high because it's matching the search terms well with the titles but seemingly because of something else: https://i.imgur.com/BoUjPPv.png https://i.imgur.com/BoUjPPv.png
- nickff 2y agoThat item is the lowest cost of the options depicted, and has more reviews (which are proportional to sales) than the rest combined. I think most algorithms would put it on top.
- ethbr1 2y agoAh yes, the "ignore what I asked for, push me what sells the best" search algorithms.
- diggan 2y agoThe results for the search "funda" are all smartphone or tablet covers, or covers for laptop. Except for that one Amazon Basics product which is a cover/protector for hard-drives. That doesn't seem at least a tiny bit odd to you?
- nickff 2y agoIt has a lot of reviews, and the word "funda" in the title; makes sense to me that it would be at the top.
- 2y ago
- blackeyeblitzar 2y agoI feel like companies like Amazon are large enough that they will find other hidden ways to do the same unethical things. Their size is fundamentally a problem.