I know people many suffered with this and in some cases the suffering was real. For most people it was just an inconvenience. And I am a bit ashamed to say, t

I know people many suffered with this and in some cases the suffering was real. For most people it was just an inconvenience. And I am a bit ashamed to say, the panic from users users who could not get to Office 365 or their Windows PC cannot boot still brings a bit of a smile to my face. I think there is a German word for this :) A relative worked from my house for those days because their internet was also broken. We worked for 2 different companies, me on a Linux Workstation, him on Windows 11 spending time with his help desk with me "translating". One lesson learned, the Help Desk people should be trained to avoid Tech Words when dealing with people who's workflow is just Email and Excel. Both the Help Desk and my relative had nothing but a high level of frustration dealing with each other.